Customers consistently praised the friendly, helpful, and non-pushy nature of the staff, highlighting their willingness to assist without pressure.
Product Quality
Many reviews noted satisfaction with the quality and selection of furniture, with several customers expressing happiness with their purchases.
Delivery Issues
Some customers experienced challenges with delivery timelines and communication, particularly regarding online orders versus in-store purchases.
Sales Experience
Overall, customers appreciated the relaxed shopping environment and the knowledgeable staff, making the purchasing process enjoyable.
LB
Lisa Bye
Dec 31, 2025
5.0
The lady who assisted me was friendly yet professional. She understood what I wanted and helped to make the correct purchase.
MH
M p herron
Dec 28, 2025
5.0
Very friendly. Didn't hover or pressure a sale. Showed us what we asked for, and let us wander and decide on our own. Paperwork was fast. 3 weeks to delivery. Really nice experience. We'll return.
DB
Dena B
Dec 27, 2025
5.0
Jennifer was absolutely amazing and so kind she helped us get our recently adopted grandson a dresser at an amazing price. There's not enough words to say how grateful we are!! THANK YOU!!!
JL
Jennifer Lee
Dec 22, 2025
5.0
The recliners we got are comfy, soft, good colors, and a good price. We also got a kit for chair cleaners and protectors. These were exactly what we needed. The were friendly and not pushy. They also gave us a discount.
JJ
Joshua Janssen
Dec 5, 2025
5.0
We found a sectional couch in the store and didn't buy it then but when we got home we decided really wanted it. We went online and ordered it and thats where the problems started. The online store is not the same as the physical store! The online store miscommunicated delivery times between me and the physical store making it sound like it was the store's fault. This had me ready to cancel my order and go to another store. I called the store very loud and using unkind words. Despite this the manager Jennifer was in contact with my wife doing everything she could to make things work, Jennifer was able to get our furniture delivered after 6pm but still on the day that was promised. We were so happy for her help but to top it off her delivery team called 3 hours before our delivery time to say they were almost to our house.
A huge thank you to Jennifer and her team, they are amazing
Frequently Asked Questions About Furniture Row Center
What types of products does Furniture Row Center offer?
Furniture Row Center offers a wide variety of home furnishings including bedroom groups, dining tables, sofas, home office furniture, and linens among others.
Where is Furniture Row Center located?
Furniture Row Center is located at 7520 N. Division St., Spokane, WA 99208, US.
What are the store hours for Furniture Row Center?
Furniture Row Center is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row Center offer delivery and financing options?
Yes, Furniture Row Center provides delivery and financing services to assist customers with their purchases.
What payment methods are accepted at Furniture Row Center?
Furniture Row Center accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa payments.
Is Furniture Row Center wheelchair accessible?
Yes, Furniture Row Center has wheelchair accessible entrances and parking for customers with disabilities.
How can I contact Furniture Row Center for customer service?
You can reach Furniture Row Center's customer service by calling +1 509-487-0742 or emailing customerservice@furniturerow.com.
Are there nearby restaurants where I can dine before or after shopping at Furniture Row Center?
Yes, nearby restaurants include The Onion Taphouse & Grill, Noodle Express, Old European, and Kinja for sushi and Asian cuisine.
What fitness or recreational facilities are located near Furniture Row Center?
Rewired Fitness Co. gym and Julie's Competitive Edge Dance Academy are nearby options for fitness and sports activities close to Furniture Row Center.
Are there any nearby stores or facilities that provide additional shopping or services?
Yes, nearby you can find stores like Michaels Stores for arts and crafts, Hobby Lobby for fabrics, and UPS Access Point for shipping and courier services.