Extra Space Storage

4.8
513 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5904 S Ben Burr Rd in Spokane, WA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, security access to your floor only, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5904 S Ben Burr Rd, Spokane, WA
99223, United States

Hours

Reviews

4.8
513 reviews
5 stars
481
4 stars
12
3 stars
7
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Natalie and Brandon, received high praise for their helpfulness, professionalism, and friendliness throughout the rental process.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases, leading to concerns about long-term affordability.

Accessibility Issues

Some reviews highlighted problems with gate access, particularly during weekends, which caused frustration among customers.
  • BS
    Bryan Sly
    Dec 6, 2025
    5.0
    Natalie was awesome! She really made renting a storage unit an enjoyable and super easy process. Highly recommended!
  • CW
    Cindy Wonch
    Dec 6, 2025
    5.0
    Great experience! Natalie is a gem to work with. Very professional and knowledgeable in her role. She made the experience seem easy and positive! Highly recommend.
  • OI
    Olajuwon Iverson
    Nov 14, 2025
    5.0
    Natalie made the process really easy! This place is clean, smells good and looks to be a really safe and secure!
  • CB
    Camille Burcalow
    Nov 14, 2025
    5.0
    Natalie was so helpful and informative throughout the rental process!
  • EM
    Elise Mawbey
    Oct 11, 2025
    4.0
    Contactless process. Clean unit & grounds, helpful and accommodating staff. FYI: they do add the price of their barrel lock to the 1st mo payment & you have to purchase insurance... so be prepared.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.