Extra Space Storage

4.6
535 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 7615 N Division St in Spokane, WA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, military discount, wide drive isles, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7615 N Division St, Spokane, WA
99208, United States

Hours

Reviews

4.6
535 reviews
5 stars
452
4 stars
35
3 stars
14
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Heidi and other staff members received high praise for their friendliness, helpfulness, and professionalism, making the rental process enjoyable for many customers.

Facility Cleanliness

The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent and significant price increases, leading to frustration and some deciding to move out.

Convenience Issues

Some customers found the setup inconvenient, particularly regarding access to units and the need to transport items over long distances.

Overall Experience

While many customers had positive experiences, a few reported issues with communication and handling of complaints, particularly regarding lost items.
  • JM
    John Morrison
    5 days ago
    5.0
    Heidi provides excellent service, was very clear on how the rental process works. Heidi found errors from the national call center, called and quickly corrected the issues.
  • JM
    john mcninch
    Nov 11, 2025
    5.0
    Very friendly staff would highly recommend
  • VF
    Vernon Fannin
    Oct 15, 2025
    1.0
    Terrible set up you’re not able to pull in front of your unit. You have to cart everything back-and-forth. It’s quite a distance storage unit up on the second floor. It’s just not very convenient for a customer very difficult process moving stuff in and out.
  • RP
    Rebecca Prince
    Oct 9, 2025
    5.0
    Nice facility and Heidi makes it even better. 10/10 would try to win another auction here.
  • KO
    Kaliber Olson
    Sep 30, 2025
    5.0
    Had a great experience! I think it was Judy that helped us out. Thank you so much!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.