SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States and has a growing presence in Canada. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states and five provinces, we offer a comprehensive selection of over 90,000 products.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How do I create an online account with SiteOne Stone Center?
To create an online account, complete the Request an Account form in the top right corner of the screen. You will need your SiteOne customer number. If you are not currently a customer, please call 1-800-SITEONE (1-800-748-3663) to become one.
Are all products available for purchase online at SiteOne Stone Center?
Yes, the majority of products are available online. If you cannot find a specific item, you can add a note to your order during checkout or contact the local branch for assistance.
What options do I have for placing an order at SiteOne Stone Center?
You can place an order online by logging in, selecting your branch, adding items to your cart, and then checking out. Orders can be placed for pickup or delivery.
Does SiteOne Stone Center offer local delivery?
Yes, local delivery is available on most orders within 60 miles of the branch. Delivery charges may apply.
What do I need to bring when picking up an order from SiteOne Stone Center?
Please bring a government-issued photo ID and either your order number or the Order Ready notification email when you pick up your order.
What are the operating hours of SiteOne Stone Center in Spokane Valley?
The center is open Monday through Friday from 7:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
How long is my order held for pickup at SiteOne Stone Center?
Orders will be available for pickup for up to seven days after the first Order Ready notification. Unclaimed orders after this time may be canceled.
What nearby places can help me find SiteOne Stone Center?
Nearby locations such as SiteOne Landscape Supply and Wittkopf Landscape Supply - Spokane Valley Location are close by and can serve as landmarks when locating SiteOne Stone Center.
Are there other related garden and landscape suppliers near SiteOne Stone Center?
Yes, nearby places like Wittkopf Landscape Supply and Clearwater Summit Group offer landscaping services and supplies that complement what SiteOne Stone Center provides.
Can I visit a coffee shop nearby after shopping at SiteOne Stone Center?
Yes, Liberty Sips, a nearby coffee shop and café, is close to SiteOne Stone Center and is a great place to relax after your visit.