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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Spokane Valley, WA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
E. 5204 Sprague Avenue, Spokane Valley, WA
99212, United States
Hours
Reviews
3.9
2,438 reviews
5 stars
1,179
4 stars
591
3 stars
280
2 stars
114
1 star
274
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for being helpful and kind, while others are criticized for being dismissive and unhelpful.
Product Availability
Frequent complaints about items being out of stock or misrepresented as in stock online.
Delivery Issues
Numerous reports of delivery problems, including missed appointments and damaged items upon arrival.
Store Organization
Customers noted that the store can be disorganized and difficult to navigate, with some employees appearing unhelpful.
Positive Staff Interactions
Several reviews highlight positive experiences with specific staff members who went above and beyond to assist customers.
- ZHZack Huffman2 days ago2.0This location used to offer house plants for doing a simple survey. The house plants were nothing crazy or expensive or big. They were all small couple dollar items. Since this location got a new manager, they decided that the house plants were too big of an expense to offer the customers in return for doing surveys. This review that I'm leaving will be the last survey that I do for Lowe's unless this new manager decides to bring back house plants for surveys. It's the small things that count.
- JNJosh Neathery2 days ago1.0I bought a GE washing machine at Lowe’s in August 2024. It died today. I’ve only had a year and four months. I’m lucky I didn’t burn my house down because a lot of times I’ll throw a load of laundry and as I’m leaving, and then I’ll throw it in the dryer when I get home. My last dryer lasted 15 years and worked like 1 million bucks. This one was terrible from the beginning. When I called customer service, they were incredibly rude and kept hanging up on me. I can tell you this I will never make a purchase at Lowe’s ever again as long as I live. I know I’m just a gnat to them, but I have spent thousands of dollars in that store over the years and they will no longer get my business. All I can say is people vote with their money and I would advise voting for somebody else.
- GBGlenn Blackwelder2 days ago1.0I waited for a week and then they delivered the wrong appliance - then they promised a delivery of a similar item with a discount, but when I didn't get the promised email confirming the new delivery I called and they had no record of the resolution. I'd have had the same thing from Home Depot days ago for slightly less money. Do yourself a favor and don't buy here. To be fair they are willing to make corrections, but only if you spend hours in phone purgatory. It is very difficult to get rid of the AI system and get to a person and then you spend a bunch of time bouncing around trying to get to the right person who then tells you they can’t do anything until they get the “return” back. Really ave yourself the pain and suffering
- RLryan lajoieDec 24, 20255.0Every time I come here they’re helpful and kind. Great selection of tools and DIY stuff. Only wish they offered rental tools for bigger projects
- LML MDec 13, 20251.0Used to love shopping here. Now nobody knows where anything is or how to do their job. I asked where the cedar 4x4 posts were and the guy gout out his phone. I found it myself. I asked to have a cedar 4x4 cut. The first person told me to go wait by the saw. After waiting around, a second person came along and told me they did not have the capacity to cut a 4x4. What? And, now they seem to have only self check at the main exit. This is pitiful. I try to support Lowes but they keep making it harder to shop there.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Spokane Valley?
You can find a wide range of hardware and home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage.
What brands are available at Lowe's Home Improvement?
Lowe's offers products from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kitchenaid, Weber, and many others.
What are the store hours for Lowe's Home Improvement in Spokane Valley?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. You will also receive email updates if your order status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What services does Lowe's offer besides product sales?
Lowe's provides installation services for appliances, flooring, blinds, cabinets, countertops, decking, doors, HVAC, roofing, and much more. They also offer assembly, repair, and recycling services.
Where can I get propane exchanged near Lowe's Home Improvement?
You can exchange propane at Blue Rhino Propane Exchange, which is located nearby Lowe's Home Improvement in Spokane Valley.
Are there any nearby places where I can grab a coffee or meal before or after visiting Lowe's?
Yes, nearby there is a Starbucks coffee shop and several restaurants including Fiesta Mexicana and Panda Express, convenient for meals or coffee breaks around your visit to Lowe's.
If I need financial services near Lowe's in Spokane Valley, where can I go?
You can visit nearby financial institutions such as Inspirus Credit Union, Gesa Credit Union, or Columbia Bank for banking and mortgage services.