Lowe's Home Improvement

4.0
2012 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Spokane Valley, WA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
16205 E Broadway Avenue, Spokane Valley, WA
99037, United States

Hours

Reviews

4.0
1,892 reviews
5 stars
966
4 stars
459
3 stars
198
2 stars
78
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or rude.

Product Quality

Several customers reported issues with faulty appliances and poor quality products, leading to dissatisfaction with their purchases.

Store Experience

The store is generally described as clean and well-stocked, with a good selection of items, although some customers noted a decline in inventory.

Return Policy

Customers expressed frustration with the return policy, particularly regarding time limits and the inability to receive in-store credit.
  • LW
    Lars Wagner
    Jan 1, 2026
    1.0
    Terrible management, crazy to me how anyone shops here.
  • AA
    Affordable Plumbing AP
    Dec 30, 2025
    5.0
    Great plumbing selection
  • JP
    Joseph Paventy
    Dec 23, 2025
    1.0
    I bought a sub pump for $118. I used it for two minutes and it stopped pumping. When I went to returned it they said it had been in contact with water so they could not take it back. I reminded them it was a submersible pump and I would not know it didn’t work unless it came in contact with water. The manager parroted the same lines when he came. I was simply asking them to be decent humans. They sold me an item for over one hundred dollars that didn’t work and I was only after replacing it with one that worked. Unfortunately that didn’t work. So Lowe’s got a $118 richer and the manager and I both lost a small piece of our soul, me for being way to angry about it and him for upholding the company profits over doing the right thing. Will never step foot in there again.
  • BW
    Beth Wolfe
    Dec 12, 2025
    5.0
    Extremely clean and well-stocked. Plenty of staff offering assistance - which I declined. I'd rather wander on my own: hardware stores are like candy stores offering so many treats for so many projects. Every area I shopped had everything I needed that was (gasp!) easily found. Good job Lowes!
  • KA
    kris allen
    Dec 7, 2025
    3.0
    Most the Employees love an American Bulldog in a onesey Adidog track pantsuit

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.