Extra Space Storage

4.8
914 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 16104 E Sprague Ave in Spokane Valley, WA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
16104 E Sprague Ave, Spokane Valley, WA
99037, United States

Hours

Reviews

4.8
914 reviews
5 stars
822
4 stars
44
3 stars
15
2 stars
11
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Katherine, received high praise for being friendly, helpful, and accommodating, often going above and beyond to assist customers.

Cleanliness and Security

The facility is consistently described as clean, secure, and well-maintained, providing peace of mind for customers.

Pricing Concerns

Several customers expressed dissatisfaction with sudden rent increases after the initial promotional period, indicating a lack of transparency in pricing.

Ease of Process

Customers appreciated the quick and easy setup process for renting units, as well as the convenience of online booking and mobile app access.
  • DD
    darren dust
    Jan 2, 2026
    5.0
    Set it up online and it was very easy and quick not to mention the least expensive of all the others around. The office staff was super friendly and quick to answer all my questions. If possible I would give them 10 stars
  • CS
    Chevi Stewart
    Dec 29, 2025
    5.0
    Amazing customer service! Excellent service and a fantastic facility! The place is always clean, secure, and easily accessible. The staff was incredibly helpful throughout my time there. Highly recommended
  • RM
    R M
    Dec 24, 2025
    5.0
    Second time renting from Extra Space and they have been super helpful and very kind both times. Units themselves have been extremely clean and accessible, also accessing the facility has only gotten easier with their new mobile app! Renting online was a breeze and very quick! Got the unit same day I needed it and they offer a great online booking deal! Highly recommend renting from them! 10/10 would rent again! -Rus
  • PJ
    Patrick Johnson
    Dec 22, 2025
    5.0
    I had the pleasure of working with Katherine and Dorothy. I accidentally good a parking spot instead of a traditional unit online. I was promptly called and was able to make the change and did everything g they could to make it easy. Also came in a Saturday t in unload and I needed a bigger unit. They tranferres me again with no issue and were so kind and knowledgeable. The biggest thing for me was that I am in a move across state. I have a budget and all of my things with me. They were patient and kind even when I was worked up with stress of my move. Highly recommend, 5 stars.
  • JR
    Jeffrey Rocco
    Dec 16, 2025
    1.0
    After 3 months they raised my rent 70%. They sent me a letter, had the wrong address, but didn't email or ping my account online. In an paperless relationship it is incredibly shady to only send rate increase notices via postal mail. I went in to see what was going on and they offered to reduce my rate $20 to the current rate. So I was being charged more than the "current rate" after being a customer who paid my rent on time with no troubles. I find these to be absolutely trashy business practices and feel people should know.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.