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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Silverdale, WA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,351 reviews
5 stars
717
4 stars
310
3 stars
120
2 stars
67
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the variety of products available, but some report issues with stock levels and the organization of items in the store.
Delivery and Installation Issues
Several reviews highlight significant problems with delivery and installation services, including lack of communication and accountability.
Store Experience
The store is generally described as clean and well-stocked, but some customers express frustration with the layout and difficulty finding assistance.
- TTThorDVI2 days ago5.0Very clean and very open. The child activities here are very good as well
- KWKim Wilson2 days ago1.0I bought a double oven for install and the extended warranty, back on November 23, 2025. It was to be installed Dec 1, 2025 (yeah...before Christmas), but when the installers came the oven control panel extended up too high and was into our upper cabinet, so we sent it back/returned and promptly went back to find one that would fit. I worked with the appliance manager with the measurements from the installers and based on what the stat's said we found one that I liked. I had to charge that, because the first oven return had not been processed yet. These 2nd choice ovens had an install date of December 19th (still before Christmas)...low and behold that 2nd set of ovens had the same issue as the first....control panel too big! Sent it back. After much research it seemed the based action was to just modify the upper cabinet. I called the installers to see if they could by any chance return and install and we'd modify the cabinet after installation...but nope, they had already returned them to the store. I called the Lowe's appliance manager, explained the situation and that we had decided to make modification so the ovens would fit and I needed to reschedule the installation, and not to process the return. He told me they would hold the ovens and scheduled the install for January 7, 2026...so no ovens for the holiday, but that's the way it goes and I understood. So excited for January 7, 2026 to come! It came, but the ovens didn't because Lowe's did not prepare for the pickup by installers and they COULDN'T find the ovens! I called the install team 3 times, each time was told they would call be back, but never did. Finally I called the store and spoke with an employee in appliances that was aware of the situation...she was going to go find the ovens and call me back, but again no return call, so I called back and spoke with the appliance manager again. The ovens were found nestled between a bunch of tall refrigerators and wasn't visible. I understand it not being visible, but if they had been prepped for pickup this would have been a mute point. I took the day off from work waiting and now its too late in the day so AGAIN the install had to be rescheduled. Both the install team and Lowe's admitted it was their fault but the soonest they can get the install on the calendar is now January 22, 2026. I have to make a payment for the charge of the ovens...even though I don't have them AND the warrant company informed me that the extended warranty start date is December 1, 2025 and I don't even have the ovens!!!! That just isn't right and that needs to be fixed. Also....don't you think there should be some compensation for their error in misplacing the ovens, my having to take a day off and now waiting another 15 days and paying interest on a charge for merchandise I don't have????
- DCDuane CarlsonDec 26, 20251.0I bought a dehumidifier last week. It was working great to reduce the humidity, but we realized it wasn’t shutting off once it reached the desired humidity level. Also, it rattles from time to time. I called Lowe’s to find out if it could be exchanged, hoping the next one would work without issues. They informed me that there is a 48 hour exchange window with certain appliances, and the dehumidifier is one of them. Pretty sad Lowe’s will not back a product they sell . Shop other stores or even Amazon
- KPKenneth PepperDec 23, 20255.0Great support and advice concerning my issues.
- BABob AustinDec 12, 20252.0Would love to give 5 stars but... Did a pickup at their self serve area. The machine was very difficult to operate not like Amazon pickup. 5 stars to the employee that guided me through the process.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Silverdale, WA?
You can find products like paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if the order status changes.
What are the store hours for Lowe's Home Improvement in Silverdale?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. You can start a return online if purchased from Lowes.com or return in-store with proof of purchase at the customer service desk.
What brands of appliances does Lowe's carry at the Silverdale location?
Lowe's carries various appliance brands including GE, Whirlpool, LG, Samsung, Frigidaire, Maytag, and more.
Which languages are supported at Lowe's Silverdale store?
The store supports English and Spanish, with in-store translation services available for other languages.
What nearby points of interest can I visit near Lowe's Silverdale?
Nearby you can visit retail stores like Ashley Store for home décor, Sportsman's Warehouse Silverdale for outdoor gear, and Costco Wholesale for wholesale retail shopping.
Are there any fitness centers close to Lowe's in Silverdale where I can work out before or after shopping?
Yes, Crunch Fitness and Crunch Fitness - Silverdale gyms are located nearby for your workout needs.
If I need medical or dental services near Lowe's Silverdale, what options are available?
There are several nearby options such as The Doctors Clinic: Orthopedics & Sports Medicine Center, Clear Creek Dentistry, Silverdale Orthopedics, and St Michaels Medical Pavilion.