Brand Certified
Ferguson Home
4.4(99 reviews)
Certified by Ferguson Home • Apr 05, 2026
Business Details
1521 1st Ave S, Seattle, WA
98134, United States
Certified by Ferguson Home • Apr 05, 2026
(206) 505-0980
Certified by Ferguson Home • Apr 05, 2026
https://www.fergusonhome.com/showroom/branch/seattle-wa-showroom-1097
Certified by Ferguson Home • Apr 05, 2026
About
Certified by Ferguson Home • Apr 05, 2026
Bathroom Supply StoreKitchen Supply StoreLighting StoreAppliance Store
Whether you’re designing a new home or renovating a single room, Ferguson Home offers an unmatched selection of bath, kitchen, and lighting products by renowned brands, ensuring you’ll find everything you need for your project in Seattle, WA. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.
Details
- DeliveryNot available
- Curbside pickupNot available
Location
Certified by Ferguson Home • Apr 05, 2026
Hours
Certified by Ferguson Home • Apr 05, 2026
Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed
Reviews
4.4
99 reviews
5 stars
72
4 stars
15
3 stars
3
2 stars1
1 star
8
- AAAmna AFeb 18, 20261.0Had a pretty bad experience here. First time visiting the store I requested a Sales person to look at Wolf/Subzero set. The girl at the reception (Serena?) said the salesperson will be with me in 10 minutes. 10 minutes turned to 30-40 minutes with no update. The receptionist is also bad with no customer service skills whatsoever- poker face, not polite, didn’t smile or greet or apologize for the delay once. Sales lady was apparently on phone forever and then bathroom. The Sales lady finally shows up after I had been waiting 35+ minutes. She’s polite and answers all the questions - she’s also trying to talk to other white customers who are not asking for any help at the same time as helping me which is weird. And then she informs me she needs to leave and she will be in touch with inventory information, I give her my info to email me after she checks the inventory. And also to set up an appointment so they can see me properly as they apparently don’t time that day. Surprise, surprise!! that email never came. Is this how you do business? I’m spending 30 grand in your store and you don’t have a decent salesperson to talk to me? Or maybe you just don’t like colored people visiting your store? Screw that. I’ll take my business elsewhere.
- KLKathryn LiJan 26, 20265.0I highly recommend working with Luis! He was super friendly, had excellent communication, and quick response times. We're very pleased with our new California Faucets set for the kitchen sink!
- JGJeff GrieseNov 11, 20251.0Blanco sink poor build quality . First sink came with large cracks in the corners it was replaced second one came with smaller hairline cracks which were under The shipping straps and didn’t get caught with in the allotted time period .
- CGCameron GriffinJun 27, 20233.0I’ve spent a small fortune with this company from cabinets to high end appliances. Everything I’ve experienced as a customer is subpar. The cabinets were designed improperly so that we now have to re-order shelves and drawers. The appliances are the next big hassle that they have failed on over and over to communicate with on delivery location and time. They nearly delivered 230 miles away and we didn’t find out till the day before. The plumbing fixtures, that’s their main business and they messed that up and delivered the wrong fixtures. I’m not saying you have great options but if you can shop anywhere else and find what they have at the same price go elsewhere. The pain of dealing with the poor attention to customers at this company isn’t worth the money you’ll spend. Edited up to 3 stars because the manager did reach out and solve a lot of my issues. However the stress created by my situation’s was not ideal for the amount spent. I definitely thought there should be better communication directly with staff. Instead of getting routed to the front desk then sent to an answering machine.
- VTVictoria TimmermanJun 23, 20195.0OMG! I went into Ferguson today to get help with a shower fixture that isn't working right. Even though I was probably the least important person in the showroom they TOTALLY treated me like I was Melinda Gates. Budd at Ferguson is AMAZING! Thank you!!!
Frequently Asked Questions About Ferguson Home
How long do I have to return an item?
For most items, you may initiate a return for refund of the purchase price (not including shipping) within 90 days of receipt. Items cannot be returned or exchanged after 90 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.
Which items are eligible for return?
*Most items can be returned within the stated time frame for a refund (see EXCEPTIONS list below).
To qualify for a general return, the item:
Must be in resalable condition
Must be free from scratches and/or defects
Must not have been installed
Must be in the original manufacturer’s box and packaging and be free of writing.
Must not be missing pieces
Must not be clearance/liquidations/closeout
EXCEPTIONS
Certain product categories have specific returns policies.
Tile & Flooring
Appliance
Furniture
Is there a restocking fee?
No. There is no restocking fee on returned items.
The item I received was defective. How do I get a refund?
You may initiate a return for a defective item within 90 days of receipt for a full refund.
I received the wrong item. How do I get a refund?
You may initiate a return for an incorrect item within 90 days of receipt for a full refund.
How do I set up a return?
You can set up your return online at with your Fergusonhome.com account. An account is necessary to set up returns or cancel orders.
Account Holders
Sign into your account.
Choose “Set up a Return” and follow the on-screen instructions.
Guest User
Select “Orders & Returns” link from the header on Fergusonhome.com, then choose “Set up a Return”
Follow the on-screen instructions to create an account so you may set up your return.
How do I send my return?
We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location.
Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service.
If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup.
How do I cancel an order?
Because our orders process quickly, there is a very short period of time in which an order can be cancelled.
Locate your order by logging into your account. You must have a Fergusonhome.com account to cancel an order. If you placed your order as a “Guest” you must create an account to proceed.
If a “Cancel Order” button is visible, you may cancel your order online without assistance.
If the “Cancel Order” button is not visible, it may be possible to request cancellation before an order ships by contacting our customer service team.
When should I expect my refund?
For most general or defective returns, we will process your credit once we have confirmation that the item has been received and inspected by our warehouse. Please allow 5 to 10 business days following delivery to our warehouse for credits to be issued. Refunds will be issued per our return policy.
For refused shipments, damaged shipments, and freight claims filed within two (2) business days of receipt, credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.
What is a Freight Return Label and when will I receive it?
A Freight Return Label is used to return items via freight (semi-truck, LTL, etc.). This shipping method is used for bulky, heavy, or palletized products.
A Freight Return Label will automatically be issued at no charge for defective returns.
Freight Return Labels for general returns are offered at a per-pallet-flat-rate. The cost will be deducted from your credit.
Labels are emailed separately from your return authorization email. Your label will come with instructions and carrier contact information for scheduling pick-up timeframe.
What is a Call Tag and how does it work?
A call tag is an additional convenience option for general returns, and is set up when a shipping carrier needs to pick up an item from your home or business and deliver it back to our warehouse. Call tags are for parcel shipments (UPS only) and must be set up through customer service.
The cost of a call tag is $8.00 per package, plus the cost of shipping. The total cost of all call tags combined with all shipping charges will be deducted from your credit amount. A call tag takes 24 hours to process. Once processed, the carrier will make up to 3 attempts to pick up the package(s) from your home or business.
My purchase was damaged in transit. How do I return it, request a replacement, and/or file a claim?
You may log into your account to access the return request tool. When setting up the return please select “it was damaged in shipping” as the return reason. In the description please provide as much detail as possible of the damage. You will be prompted to upload three (3) photographs of the damage.
If you notice damage while the carrier is on site, DO NOT take possession of the damaged product(s). Instead, take a picture of the damage, gather copies of the paperwork from the carrier (if possible), and refuse delivery. Next, contact the customer service team.
If you notice damage after delivery (concealed damage), take pictures of the damage, and complete the return online, or contact the appropriate customer service team. Items shipped via ground shipping must be reported within 30 days. Freight carriers only allow two (2) business days after delivery to file a freight claim. You may set up a claim online through your account.
We will not be able to help with any complaints of damages, including visible or material defects, after the product has been installed or altered.
I did not receive all my products. What do I do?
There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact our customer service team.
My purchase was lost in transit, what should I do?
In case of a lost shipment, please contact our customer service team as soon as possible for assistance.
Who do I contact if I need assistance with a return?
Please call one of our teams for help:
All Products: (800) 375-3403
Appliance Specialist Team: (855) 484-3292
Flooring & Tile Specialist Team: (855) 484-3293
What can I pay with?
We currently accept the following forms of payment:
Amazon Payments: Amazon Payments allows members to establish an account for easy payment at checkout. For more information, visit: https://payments.amazon.com/sdui/sdui/home
Ferguson Line of Credit
Check: Once you've created your cart on one of our sites, contact us and we'll help by getting you additional information and assist with processing your order.
Credit cards: VISA, MasterCard, Discover, and American Express. Your card must have a verifiable billing address.
PayPal: PayPal allows members to have a personal account linked to any bank account or credit card for easy payment at checkout. Visit: https://www.paypal.com.
Wire transfers: Once you've created your cart on one of our sites, contact us and we'll help by getting you additional information and assist with processing your order.
What products does Ferguson Home offer for renovation or new home projects?
Ferguson Home offers a wide selection of bath, kitchen, and lighting products from renowned brands to support all your renovation or new home needs.
What are Ferguson Home's showroom hours in Seattle?
The showroom is open Monday through Saturday from 10:00 AM to 5:00 PM and closed on Sundays and major holidays.
How can I get personalized assistance for my project at Ferguson Home?
You can book an appointment at the showroom to interact with products firsthand and receive expert personalized support every step of the way.
What is Ferguson Home's return policy timeframe?
Items can be returned for a refund within 90 days of receipt, except for certain exceptions like tile, appliances, and furniture products which have specific policies.
Are there any restocking fees if I return an item to Ferguson Home?
No, there is no restocking fee on any returned items.
How do I initiate a return or cancel an order on FergusonHome.com?
You must sign into your FergusonHome.com account to set up returns or cancel orders. If you checked out as a guest, you need to create an account first.
What forms of payment does Ferguson Home accept?
Ferguson Home accepts Amazon Payments, Ferguson Line of Credit, checks, credit cards (VISA, MasterCard, Discover, American Express), PayPal, and wire transfers.
Are there nearby parking options when visiting Ferguson Home in Seattle?
Yes, nearby parking options include Metropolis parking, Stadium Innovation Center parking, and Sodo Garage, which can make your visit convenient.
What nearby dining options can I explore near Ferguson Home's Seattle showroom?
Nearby restaurants include Bistro Box Restaurant and Bar (Japanese), Aahaar Kitchens (Indian), Vinason Pho Kitchen (Vietnamese), and Pie Times (pizza and bar).
What local attractions can I visit before or after shopping at Ferguson Home?
You can check out local venues like Teatro de la Psychomachia for theatre events, Showbox SoDo for live music, and the Seattle Canine Club if you're bringing your pet.
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