Lowe's Home Improvement

3.7
2492 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Seattle, WA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2700 Rainier Avenue South, Seattle, WA
98144, United States

Hours

Reviews

3.7
2,367 reviews
5 stars
980
4 stars
543
3 stars
302
2 stars
191
1 star
351

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being helpful while others are unresponsive or rude.

Store Cleanliness

Customers noted issues with the cleanliness of the parking lot and store grounds, suggesting improvements are needed.

Product Availability

Many reviews mentioned problems with stock levels and inventory accuracy, leading to frustration among customers.

Security Concerns

Several customers expressed discomfort with the presence and behavior of security personnel, citing instances of perceived discrimination.

Positive Staff Interactions

Despite negative experiences, some customers highlighted positive interactions with specific staff members who provided excellent assistance.
  • SY
    Shawn Young
    2 days ago
    1.0
    Lowes seems to have a new business model with in store up selling of services. I was assertively approached by 5 different sales people while trying to shop. I will go elsewhere next time.
  • LL
    L Alan L
    Jan 1, 2026
    5.0
    Everything was really easy to find. Except the item I was after. Luckily a really nice gentleman knew where to find it.
  • JS
    Jessie Stewart
    Dec 30, 2025
    1.0
    I was watched and followed the I shopped, I even had pictures taken of myself which was uncalled for bc I've never been a thief or been charged with anything like that. Definitely very awkward and uncomfortable.
  • ML
    michelle laraux
    Dec 26, 2025
    1.0
    Update: the store has replied but since the issue was with a manager I went ahead and contacted the corporate office. Hopefully they will step in because with that many employees on the payroll with such bad customer service I can’t imagine it’s sustainable. Absolutely awful place to shop. It’s a hardware store and they sell molding by the foot but don’t have hacksaws available in the aisle like other stores do. We asked a group of employees that were gathered for a good visit and none could come up with an idea so they sent us to the pro desk. At the pro desk we find 4 more employees enjoying a good visit along with the manager who seemed perplexed at our problem. Um you sell wood by the foot and it needs to be cut how do you normally do it? Oh I’ll call someone to bring a saw. 5 minutes later still waiting for the saw to walk over I ask if we can maybe walk to where the saw is? Nope you need to wait here maybe the other employee is busy. Well we’ve been trying to solve this problem for 15 minutes with the other employees already so can we put a little rush on it. Nope you need to wait. It took 25 minutes to get a saw in a hardware store that sells molding that needs to be cut since it’s sold by the foot. It was not busy at all by the way. The wood was 1/2” by 1/2” so it took 1 minute to saw it. There were probably 5 employees for every customer. My advice go to Home Depot they have saws in the aisles and their employees actually know what they’re doing and want to help.
  • EV
    Emily Vossberg
    Dec 10, 2025
    1.0
    Restroom unlocking system/WiFi set-up is a cheap piece of trash. As in bad enough it's worth going out of your way to not support a business that decides this was the option to go with, out of principle. There's many ways they could make it work/work better and they have intentionally chosen not to do any of those things so it's really something somebody in charge here deserve blame for rather than an unfortunate happenstance. I feel bad for the employees here who have to deal with all of the extra work/hassle this system entails since it doesn't work the way it is theoretically supposed to, what a waste of efficiency and everyone's time and efforts. Go to a store that at least doesn't make things worse for their employees and customers than they have to, if you're someone who cares about that sort of thing. As someone who used to work retail in the rough areas of Portland and personally understands what they struggle with regarding the restrooms at this location I can confidently say that until they make different choices in what system they have, or how they support that system, this isn't it.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.