Find everything you need for home upgrades at Lowe’s in Seattle, WA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback indicates inconsistent customer service, with some employees being helpful while others are unresponsive or rude.
Store Cleanliness
Customers noted issues with the cleanliness of the parking lot and store grounds, suggesting improvements are needed.
Product Availability
Many reviews mentioned problems with stock levels and inventory accuracy, leading to frustration among customers.
Security Concerns
Several customers expressed discomfort with the presence and behavior of security personnel, citing instances of perceived discrimination.
Positive Staff Interactions
Despite negative experiences, some customers highlighted positive interactions with specific staff members who provided excellent assistance.
SY
Shawn Young
2 days ago
1.0
Lowes seems to have a new business model with in store up selling of services. I was assertively approached by 5 different sales people while trying to shop. I will go elsewhere next time.
LL
L Alan L
Jan 1, 2026
5.0
Everything was really easy to find. Except the item I was after. Luckily a really nice gentleman knew where to find it.
JS
Jessie Stewart
Dec 30, 2025
1.0
I was watched and followed the I shopped, I even had pictures taken of myself which was uncalled for bc I've never been a thief or been charged with anything like that. Definitely very awkward and uncomfortable.
ML
michelle laraux
Dec 26, 2025
1.0
Update: the store has replied but since the issue was with a manager I went ahead and contacted the corporate office. Hopefully they will step in because with that many employees on the payroll with such bad customer service I can’t imagine it’s sustainable.
Absolutely awful place to shop. It’s a hardware store and they sell molding by the foot but don’t have hacksaws available in the aisle like other stores do. We asked a group of employees that were gathered for a good visit and none could come up with an idea so they sent us to the pro desk. At the pro desk we find 4 more employees enjoying a good visit along with the manager who seemed perplexed at our problem. Um you sell wood by the foot and it needs to be cut how do you normally do it? Oh I’ll call someone to bring a saw. 5 minutes later still waiting for the saw to walk over I ask if we can maybe walk to where the saw is? Nope you need to wait here maybe the other employee is busy. Well we’ve been trying to solve this problem for 15 minutes with the other employees already so can we put a little rush on it. Nope you need to wait. It took 25 minutes to get a saw in a hardware store that sells molding that needs to be cut since it’s sold by the foot. It was not busy at all by the way. The wood was 1/2” by 1/2” so it took 1 minute to saw it. There were probably 5 employees for every customer. My advice go to Home Depot they have saws in the aisles and their employees actually know what they’re doing and want to help.
EV
Emily Vossberg
Dec 10, 2025
1.0
Restroom unlocking system/WiFi set-up is a cheap piece of trash. As in bad enough it's worth going out of your way to not support a business that decides this was the option to go with, out of principle. There's many ways they could make it work/work better and they have intentionally chosen not to do any of those things so it's really something somebody in charge here deserve blame for rather than an unfortunate happenstance. I feel bad for the employees here who have to deal with all of the extra work/hassle this system entails since it doesn't work the way it is theoretically supposed to, what a waste of efficiency and everyone's time and efforts. Go to a store that at least doesn't make things worse for their employees and customers than they have to, if you're someone who cares about that sort of thing. As someone who used to work retail in the rough areas of Portland and personally understands what they struggle with regarding the restrooms at this location I can confidently say that until they make different choices in what system they have, or how they support that system, this isn't it.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Seattle?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Seattle?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Seattle offer delivery and in-store pickup?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent if the status changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries popular brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, and more.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers installation services including for appliances, cabinets, flooring, doors, lighting, HVAC, roofing, and more.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Is Lowe's Home Improvement in Seattle wheelchair accessible?
Yes, the store offers wheelchair accessible parking and onsite services.
Which nearby places could be useful when visiting Lowe's Home Improvement in Seattle?
Nearby places include Blue Rhino Propane Exchange for propane supplies, Amazon.com furniture store, and Sicks Stadium for recreational activities you might enjoy before or after visiting Lowe's.
Are there convenient dining options near Lowe's Home Improvement in Seattle?
Yes, you can visit Rain City Hot Dogs food truck or Thai Recipe Restaurant nearby for a quick meal during your visit.
What public transportation options are available near Lowe's Home Improvement?
The Mount Baker Transit Center and Mt Baker Transit Center bus stations are close by, making it easy to reach Lowe's using public transit.