Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Seattle, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,991 reviews
5 stars
886
4 stars
530
3 stars
248
2 stars
88
1 star
239
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising helpful staff while others report poor communication and unhelpfulness.
Product Availability
Customers appreciate the wide selection of products available, often finding what they need, though some express frustration with stock issues and delivery problems.
Staff Knowledge
Many reviews highlight the helpfulness and knowledge of specific employees, enhancing the shopping experience, although some customers noted difficulty in finding assistance.
Delivery Issues
Numerous complaints about delivery and installation services, including damaged items and lack of communication regarding order status.
Store Environment
Generally positive remarks about the cleanliness and organization of the store, contributing to a pleasant shopping atmosphere.
- SASodelba Amador4 days ago5.0I recently visited this Aurora store. The associates throughout the floor (100% men) did not make eye contact when I was trying to ask a question. I encountered about 10 within the 30 minutes that I was there. All of them avoided me. However, I am giving the store a 5-star because of a helpful lady in the self-checkout stations. She's the one who helped me find the items that I was looking for. I wish I would have gotten her name.
- KSKatie S6 days ago1.0TLDR: The whole shopping/delivery/installation experience was great, like a sundae, and instead of ROHAN and “MANAGER” in customer care putting a cherry on the top with a simple and easy fix, they took a huge dump all over it. I will never shop at Lowe's again because they don’t stand behind their products or service, and have no regard for customer satisfaction over “corporate policies.” Which is a shame because all my appliances seem to nearing the end of their lifespan. Patrick in appliances was great! Very knowledgeable and patient while helping me find a range ($800). And he is the eventual hero in this saga. The delivery and installation by Omar and Edwin was on time and went smoothly. I noticed a small ding on a burner cap and thought, this will rust, I should get a new one, should be easy! Patrick helped me locate the part number and directed me to Lowe’s customer care to get a refund for the amount of the burner cap so I could buy a new one on GEs site when it was in stock. Did ROHAN and his “MANAGER” (Rohan would not give me the name) in customer care help me with this simple and easy fix? NO. Rohan kept putting me on hold to check with his manager multiple times (once saying I should hold for the manager who never came) and made it unbearably difficult to resolve this simple issue. Eventually, he said if I didn’t want to accept the “appeasement” thereby nulling my ability for any future action from Lowes if my stove was faulty (like not being able to use my 30-day return window) that I could exchange the range for a whole new one. Yeah, he actually said that instead of just refunding me the cost of buying the $10 burner cap I could have Lowe’s bring me another brand new range and haul away my perfectly good range. I asked to speak to this illusive manager who was clearly terrible at offering advice to misguided ROHAN in the several interludes. I gave up after waiting 10 mins on hold. So, I called Patrick and he was amazing and helped me in minutes. EASY PEASY and not the end of the corporate policy world! No compensation for my wasted time and awful experience of course. Believe me, if Patrick wasn’t able to help, I was absolutely going to go the malicious compliance route of returning a perfectly good stove for a brand new one ala ROHANS genius idea, all for a $10 burner cap, just so Lowe’s could eat it. Now I wish I did.
- BDBailey DemiNov 16, 20255.0Had everything on the list i was given and super easy to find all. Besides the right cut decking lumber (2×10s) needed infact had a really small selection of the smooth finnish weather treated real wood pieces with most of what was there was warped or chipped/gouge out spots making almost all of it useless. HOWEVER, I had to checkout with call-text confirm to pay or whatever its called and the guy who helped me explained all the steps and went over the directions and info I was given to do this for my 1st time and made sure I knew exactly what to do next time. I'd say as a employee he went above and beyond helping my as a customer with that. Very good experience just not for the decking 2 by 10's.
- CFChristine FyfeNov 11, 20255.0Just before I gave a shot to tackling a new DIY project, I visited this store to pick up some tools and paint. The staff were notably attentive, answered my questions quickly, and helped me find exactly what I needed, making the whole experience smooth and efficient
- ADA.V RenewPressure & GreenScape DesignsNov 3, 20255.0Good place to buy hard landscaping materials and fencing lumber; my company, A.V. RenewPressure & GreenScape Designs, always buys landscaping materials there.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Seattle?
Lowe's offers appliances, bathroom supplies, building materials, electrical goods, flooring, garden tools, paint, patio furniture, power tools, plumbing supplies, and more to meet your home and yard improvement needs.
What are the operating hours of Lowe's Home Improvement in Seattle?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed like November 27 and December 25.
Does Lowe's Seattle offer delivery and in-store pickup?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if the status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Visa, Mastercard, Discover, Diners Club, cash, and checks.
Are installation services available at this Lowe's location?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinets, HVAC, lighting, and more to assist with your home projects.
What should I do if I need to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History before shipping the item back. In-store returns require proof of purchase at customer service.
Are there any propane supply options near Lowe's Seattle?
Yes, Blue Rhino Propane Exchange is located nearby, providing convenient propane refills for grills and outdoor equipment purchased at Lowe's.
Where can I get locksmith or key services near Lowe's Home Improvement?
minuteKEY and Minute Key are key and locksmith services near Lowe's for your convenience if you need key duplication or locksmith assistance.
What dining options are available nearby for a quick meal before or after shopping at Lowe's?
Nearby eateries include Jack in the Box for fast food burgers, Krispy Kreme for donuts and bakery items, and Eat & Go Thai Street Food for Asian cuisine.