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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Puyallup, WA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,455 reviews
5 stars
1,157
4 stars
601
3 stars
272
2 stars
144
1 star
281
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unhelpful.
Product Availability
Customers frequently report issues with product availability, including items being out of stock or not matching online inventory.
Installation Services
Many customers express dissatisfaction with installation services, citing delays, miscommunication, and poor execution.
Store Environment
The store is generally described as clean and organized, with some customers appreciating the helpfulness of staff.
Warranty Issues
Customers have reported frustrations with warranty claims and returns, indicating a lack of support and resolution from the store.
- DZDavid ZufeltJan 1, 20265.0Fantastic home improvement store, staff are all very helpful, and knowledgeable. We've come here for nearly every project, and when we bought our washer and dryer. They've been invaluable in assisting us.
- RHRamiro HernandezDec 29, 20251.0The workers on the phones don't know where anything is that the customers need; all they know how to say is, "At that number you'll find someone who can help you." I waited more than 20 minutes for help, and in the end, the woman didn't even know what day it was.
- CHCathleen HardinDec 9, 20255.0I came to buy a dishwasher and had a great experience with Steve the associate. Steve helped me choose the right fit for a dishwasher. He set up the delivery and explained the process. If you need help at Lowe's look for Steve in appliances.
- JRJoseph RiceDec 7, 20252.0Bought Christmas lights from here last year. They have a 5yr manufacturer warranty. Thats all good, but im not paying $7 to ship my broken Christmas lights to the manufacturer 2 weeks before Christmas. Help your customers out. Exchange the lights and send them back in bulk. Or just exchange them. Your cost is probably the same or less than my shipping cost. I'll buy them on Amazon now. They're cheaper there anyways.
- LLLaurielynneNov 30, 20252.0Beware of deceptive ad practices! The manager on duty refused to take down a sign that was obviously meant to deceive. She said it was the customers responsibility to look at the tiny item number (I have underlined in yellow on the photo) to see that only the multi colored lights were on sale. NOWHERE on the sign does it say that. And the Multi’s are all gone. So the sign is up advertising lights that are gone, among all of the exact same type of lights. Very disappointing. Had she honored the ad it would have been $32, on top of the $130 we were spending, on top of the thousands we spend here all year. Stupid.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in Puyallup, WA?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Puyallup?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my online order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any expert installation services available at Lowe's?
Yes, Lowe's provides many installation services including appliances, cabinets, flooring, doors, windows, lighting, and more.
Does Lowe's recycle electronics and batteries?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries.
What nearby places can customers visit before or after shopping at Lowe's?
Customers can visit nearby places such as the coffee shop Caffé Capri, Hobby Lobby for home décor and crafts, and Bradley Lake for outdoor activities.
Are there any fitness centers near Lowe's Home Improvement in Puyallup?
Yes, UFC FIT Puyallup and 24 Hour Fitness gyms are located nearby, great for customers who want to work out before or after shopping.
What convenience stores and gas stations are near Lowe's for quick errands?
Nearby convenience stores and gas stations include Shell and Jacksons Food Stores, useful for fueling up or grabbing snacks around your visit to Lowe's.