Staff Performance
Kalya, Jada, and Karen received high praise for their exceptional customer service, professionalism, and attentiveness to residents' needs.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including slow response times and unresolved issues, leading to dissatisfaction among residents.
Cleanliness and Safety
Concerns were raised about cleanliness in common areas and pest control, with reports of roaches and unclean breezeways.
Community Engagement
Residents appreciated the improved communication and community engagement from the management team, fostering a sense of belonging.