Extra Space Storage

4.8
398 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 22021 E Wellesley Ave in Otis Orchards, WA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, golf carts available, military discount, wide drive isles, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
22021 E Wellesley Ave, Otis Orchards, WA
99027, United States

Hours

Reviews

4.8
398 reviews
5 stars
363
4 stars
13
3 stars
9
2 stars
5
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Lou received consistent praise for being friendly, helpful, and professional, contributing to a positive customer experience.

Cleanliness

The facility is frequently described as clean and well-maintained, with customers appreciating the condition of the storage units.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases, feeling that rates became prohibitive over time.

Accessibility

Customers noted that the facility is easy to access, although some mentioned challenges with larger vehicles.

Overall Experience

Many reviews highlighted a great overall experience, with customers recommending the facility for its service and quality.
  • KM
    KEN MERCER
    Nov 12, 2025
    5.0
    Great rate, great support staff, going the extra mile out there in Blanchard Id. Thumbs up !
  • JO
    Joelle Ostendorf
    Nov 10, 2025
    4.0
    Very friendly staff always easy to get in and out and zero problems during my time there
  • MR
    Mikey Rae
    Oct 27, 2025
    4.0
    Very fine, very kind, friendly employees. I did not like the mandatory insurance and the $29 fee to "sign up for" the insurance, without giving me opportunity to purchase my own. It was a bit expensive compared to State Line units. The 4" transition is a little bit high for my car to back over. The other day, I tried to access my unit and there was a guy in a white vehicle loitering, blocking me from accessing my unit. After getting him to move and backing up to my unit, another guy asked me to move so he could back his boat in. It is a bit busy there for my liking. I browsed the reviews and here is the guy in the white vehicle, loitering. Perhaps every worker on a crew has the passcode as he appeared to be waiting for someone.
  • VR
    Valerie Rongey
    Oct 23, 2025
    5.0
    Big clean storage unit everything is wonderful condition and really grateful for the front desk trying to help us find a way to park our boat without dinging it up:-)
  • CR
    Cory Ryan
    Oct 22, 2025
    5.0
    Lou was easy to work with made it very simple to get the storage unit. I wanted highly recommend this place who followed up with me made sure that I was taken care of. I appreciate that.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.