Extra Space Storage

4.8
412 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 22205 70th Ave W in Mountlake Terrace, WA today! Our large selection of storage units, drive up access, drive up units, all-hours access, electronic gate access, exceptional security, ADA compliant, covered loading bay, non climate controlled units available, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
22205 70th Ave W, Mountlake Terrace, WA
98043, United States

Hours

Reviews

4.8
412 reviews
5 stars
376
4 stars
13
3 stars
3
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Paula and Rose, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure by multiple customers.

Security Issues

Several customers reported serious security concerns, including thefts from units and inadequate responses from management.

Pricing Concerns

Customers expressed dissatisfaction with sudden rent increases and lack of prorated refunds upon moving out.
  • CS
    Cat Stewart
    3 days ago
    1.0
    Our unit was broken into and robbed, along with many others. No security cameras inside, so we can't even see who did it. Apparently this facility is robbed somewhat frequently, like two-three times a year. Would have been nice to know that before storing our things here. You'd think they'd have upped their security by now. Needless to say, we are no longer storing our stuff here.
  • SS
    sam stewart
    5 days ago
    1.0
    My unit was robbed along with several others and I had to find out from another tenant that this happens often and the management does nothing to resolve it. Look through the reviews and it seems this place gets robbed every six or so months.
  • AV
    Adi Vitalis
    Dec 26, 2025
    5.0
    Jonathan was absolutely wonderful! He was super informative over the phone and went above and beyond in person when we toured the facility. The storage space is clean, warm and secure! Highly recommend!
  • JP
    Judy pearson
    Dec 10, 2025
    2.0
    This was a start of a good think then the rent went up alot also, on one unit. We had to move due to the fact that the city of Lynnwood was taking out place, eminent domain so the city can expand the water treatment plant. And the notice we got was when we sign papers is when we have to move out. So didn’t know for sure until it happened. So was not able to give the storage any time prior to moving out. So on Nov. 18 the took out 239.00 and on Nov. 20 we had the unit empty and cleaned. Went in and told them we had moved out. They will not prorate the unit cause they didn’t know ahead of time. I’ve never had an issue like this and I have rented many units. Rather I give them a heads up or not I’ve always have had it pro rated. Especially being two days. They are making a killing especially if they already rented it out. And still have a unit there that I still pay for. Gonna try and fight this . Will never rent again from them and looking to get my other unit cleaned out and moved. Unless they make it right.
  • CH
    chip Handewith
    Dec 1, 2025
    1.0
    6 months ago my unit was broken into from a vacant unit next door. They cut through the metal wall! The manager Rose told me not to worry as they knew who did it and they no longer had access to the facility. And they had them on video. I said did you call the police or should I? She said she thought they did. So I called. The police showed up and we went back inside. All of a sudden Rose new nothing. I lost all of my out door gear skis boots tents backpacks, all of it. Today I go go my unit and the same unit next is wide open. I called and asked for it to be secured and was told they don't do that because people rent online and are granted access without ever seeing a person. Do not rent from the lying bunch of incompetent people.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.