Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Moses Lake, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1400 E. Yonezawa Boulevard, Moses Lake, WA
98837, United States
Hours
Reviews
4.1
1,039 reviews
5 stars
533
4 stars
263
3 stars
116
2 stars
43
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting long wait times and unhelpful staff, while others praised specific employees for their assistance.
Product Availability
Customers frequently noted issues with product availability and inventory management, including empty shelves and difficulty finding items.
Delivery Issues
Numerous reviews highlighted problems with delivery services, including delays, lack of communication, and unsatisfactory installation experiences.
Store Cleanliness
Some customers appreciated the cleanliness of the store, while others reported disorganization and blocked aisles.
Staff Knowledge
While some employees were commended for their product knowledge and helpfulness, others were criticized for being untrained or unavailable.
- MOmatt ottleyOct 16, 20251.0Pro desk sucks
- JHJeffrey HeinzmanSep 25, 20255.0Always nice to find associates who know their products, and how stuff is actually built!
- TFTeresa FieldsSep 2, 20255.0Great selection staff is always awesome.
- CJC JAug 24, 20254.0It would be nice if there were anyone in the store to help with questions.
- BBBipitee BopitybooJul 29, 20251.0BAD BAD BAD CUSTOMER SERVICE. they sell broken appliances on purpose and it is a major major hassle to get any resolve. I really hate this store now. Really unfortunate. Do not recommend shopping here. *your customer care number you provided only referred me back to the store to get resolve. Their resolve was that I buy a new appliance ! And spend a bunch of money getting rid of the broken appliance that they sold me. Super frustrating, unempathetic and bad business practices. If you sell a broken appliance, when you label it as working, and employees corroborate that it's working, IT SHOULD WORK. that is the expectation of the consumer. Really not sure why your business believes otherwise. I will not shop there again for our farm renovation, no matter what.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Moses Lake, WA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, hardware, lawn and garden equipment, paint, plumbing, tools, and outdoor furniture.
What services does Lowe's Home Improvement provide?
They provide installation services for appliances, flooring, cabinets, countertops, doors, windows, HVAC, and more. They also offer delivery, in-store pickup, and easy returns and exchanges.
What are the store hours for Lowe's Home Improvement in Moses Lake?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You will receive email updates about your order.
Does Lowe's offer any recycling services?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries at their store.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and onsite services to accommodate customers with disabilities.
Are there any nearby dining options close to Lowe's in Moses Lake?
Yes, nearby dining options include Denny's, Wendy's, Taco Bell, Chipotle Mexican Grill, Jersey Mike's, and Tacos El Rey Taqueria where you can enjoy meals before or after shopping.
Where can I get propane or key services near Lowe's Home Improvement?
You can find Blue Rhino Propane Exchange for propane supplies and Minute Key for key and locksmith services nearby to Lowe's for your convenience.
What hotels are near Lowe's Home Improvement for customers visiting Moses Lake?
Nearby hotels include Holiday Inn Express Moses Lake, Fairfield Inn & Suites by Marriott Moses Lake, Fairfield by Marriott Inn & Suites Moses Lake, and Baymont by Wyndham Moses Lake, convenient for overnight stays.