Brand Certified
Lowe's Home Improvement
4.0(1784 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
19393 Tjerne Place SE, Monroe, WA
98272, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(360) 365-4060
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/WA-Monroe/2781
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Monroe, WA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
1,784 reviews
5 stars
909
4 stars
429
3 stars
206
2 stars
84
1 star
156
- JMjesse mauerFeb 18, 20263.0Very judgemental,was treated poorly by staff.Very disappointed
- SSS SJan 27, 20265.0We love shopping here. Its a very quiet and organized shop. The prices are fair and the staff is super helpful. There is always a lot of parking available.
- DDDomaniqueJan 17, 20265.0We went to the kids workshop today for the first time and my kids absolutely loved it! The employees were so amazing when working with the kids. We can’t wait to earn our next badge next month
- LLLaceyJan 16, 20261.0Exceptional Sales, Disastrous Execution: Why we are never buying appliances here again!!! We have been loyal customers of our local Lowe’s for years, specifically because of the excellent sales team. However, after two consecutive nightmares with their delivery and installation services, we have reached our breaking point. This most recent experience was, without exaggeration, the most unprofessional service we have ever encountered. We purchased a gas stove, microwave, dishwasher, and refrigerator. Despite paying for full installation, the delivery team arrived and immediately refused to install anything. A massive communication barrier made the situation even more difficult, as they argued with me despite my proof of purchase. I eventually had to call the store to confirm our paid services, only to find out our microwave wasn't even on the truck—something that was never communicated to us. The lack of care for our home was staggering: Property Damage: The installers dragged mud and water throughout our home, refusing to wear booties or show any regard for our floors. They placed our new refrigerator directly into the mud in our backyard, then brought it inside and set the muddy feet down on a pile of white area rugs. Water Damage: During the fridge installation, the technician failed to shut off the water properly, flooding the kitchen floor. I was left to mop up the mess while he showed zero concern. Structural Damage: Most upsettingly, while dragging the fridge back out to fix a water line they forgot to turn on, they gouged our real hardwood floors, leaving deep 32-inch scratches. Product Neglect: They left our brand-new gas stove and dishwasher sitting uncovered in the pouring rain for over an hour. The installation itself was a safety hazard. They claimed to have tested the gas lines for leaks, but they never did. They only tested the burners (which were installed incorrectly) and never tested the oven. We had to fix the assembly and perform our own leak tests after they left just to feel safe in our home. This follows a previous experience where our washing machine was installed incorrectly with the shipping foam still shoved in the base, causing drainage issues and noise for months. When we contacted Lowe’s, we were told they "contract out" and it wasn't their doing. While I understand the logistics, Lowe’s chooses who represents their brand in a customer's home. By hiring such poorly trained, careless contractors, they are ruining the hard work of their sales staff. Our house was left a mess of mud, trash, and water, and our expensive floors are now damaged. We have filed a claim and are waiting for a resolution, but we will be advising everyone we know to stay far away from Lowe’s for appliance needs. The sales experience isn't worth the aftermath.
- DNDerrick NorrisDec 27, 20255.0Where I buy home supplies and more.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Monroe, WA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Monroe, WA.
What are the store hours for Lowe's Home Improvement in Monroe, WA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Monroe offer in-store pickup and delivery services?
Yes, Lowe's in Monroe offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, and in-store returns require proof of purchase at the customer service desk.
Does Lowe's offer installation services for products purchased?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, doors, windows, cabinetry, HVAC, and more.
What payment options are accepted at Lowe's in Monroe, WA?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
What nearby places can I visit after shopping at Lowe's Home Improvement in Monroe?
After visiting Lowe's, you can explore nearby places like Minute Key for key and locksmith services, Blue Rhino Propane Exchange for propane needs, and Rockwood Design Group for countertop installations.
Are there nearby medical facilities around Lowe's in Monroe for any urgent needs?
Yes, nearby medical facilities include Providence Medical Center, Providence Monroe Walk-In Care, and several health practitioners such as Healthy Family Chiropractic and Kyle Gill DDS.
How can nearby banking services help customers shopping at Lowe's in Monroe?
Customers can conveniently access financial services at nearby BECU credit union to manage payments or financial needs related to home improvement purchases.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website