Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Monroe, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,644 reviews
5 stars
834
4 stars
411
3 stars
189
2 stars
77
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unhelpful.
Product Availability
Several reviews noted issues with product availability and empty shelves, while others praised the store for having a good selection.
Pricing Concerns
Customers expressed dissatisfaction with high prices compared to competitors, with some noting significant markups on items.
Store Cleanliness
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
While many employees were praised for their knowledge and helpfulness, some customers reported difficulty finding knowledgeable staff in certain departments.
- GSGary Schwartz4 days ago4.0Didn't have either of the things I needed,but they are nice to my dog
- JMJoe mccormickNov 6, 20251.0After getting our things and going thru self checkout..... pro desk was closed we attempted to pay but the machine kept spitting our $100 bill back out. The gal the was helping didnt know what to do so she asked someone in a near by office. She was told nothing could be done if the machine didnt take the money try a different form of payment or a different bill. They didn't bother to look at the bill or check the machine As this was not major to some i dont have have extra bills just hanging out in my pockets so without another way to pay we had to leave the items which were for our upcoming jobs. Ive been a loyal customer of lowes for almost 20 years both of my parents worked for lowes for a time as well so this is so ridiculous. I will just take my business else where
- ALAndrew LuceOct 30, 20251.0Most of the store is good. Electrical needs TLC; missing product... A lot. However; Robert from the "Pro" desk is angry, and violent; all because I said they were breaking some poor kids back instead of having a forklift driver help. How dare I use common sense, and care about our youth. Good luck getting help loading anything. I love most everyone at the pro desk, and until I complained about the way they treated this kid Robert was fine. Not my fault y'all are too busy on your phone to do your job. It stays 1 star until you remove Robert; no one who would threaten a customer; belongs in retail at any level. Period.
- TUTowards Film USOct 24, 20251.0came in to the store and gave a piece of drywall for this guy to match, he assumed the paint was Flat and did it flat, instead of studying or asking what was in there!! I can’t believe it
- JMJ MOct 9, 20252.0Getting a customer service person on the phone is a hassle, and takes a serious amount of time. When I finally spoke to someone they were apologetic & my issue was resolved. However their high pricing doesn't make me want to invest my hard earned money there moving forward. Being overpriced is taking advantage of people, which is terrible in general, but also terrible customer service. This is just another huge corporation that is not trustworthy, as they do not have the customers best interest in mind.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Monroe, WA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Monroe, WA.
What are the store hours for Lowe's Home Improvement in Monroe, WA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Monroe offer in-store pickup and delivery services?
Yes, Lowe's in Monroe offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, and in-store returns require proof of purchase at the customer service desk.
Does Lowe's offer installation services for products purchased?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, doors, windows, cabinetry, HVAC, and more.
What payment options are accepted at Lowe's in Monroe, WA?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
What nearby places can I visit after shopping at Lowe's Home Improvement in Monroe?
After visiting Lowe's, you can explore nearby places like Minute Key for key and locksmith services, Blue Rhino Propane Exchange for propane needs, and Rockwood Design Group for countertop installations.
Are there nearby medical facilities around Lowe's in Monroe for any urgent needs?
Yes, nearby medical facilities include Providence Medical Center, Providence Monroe Walk-In Care, and several health practitioners such as Healthy Family Chiropractic and Kyle Gill DDS.
How can nearby banking services help customers shopping at Lowe's in Monroe?
Customers can conveniently access financial services at nearby BECU credit union to manage payments or financial needs related to home improvement purchases.