Staff Performance
Many customers praised the staff for being friendly, helpful, and responsive, particularly highlighting individuals like Xong and Ivett.
Maintenance Issues
While some residents reported quick maintenance responses, others experienced delays and poor execution of repairs, leading to frustration.
Cleanliness and Condition
Several reviews mentioned cleanliness issues upon move-in, with complaints about the overall condition of apartments and common areas.
Noise and Safety Concerns
Numerous residents expressed concerns about noise from neighbors and safety issues within the complex, including disturbances and theft.
Move-Out Charges
A significant number of reviews indicated dissatisfaction with move-out charges, particularly for cleaning and damages, leading to disputes over deposits.