Lowe's Home Improvement

3.8
2480 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mill Creek, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2002 132nd Street S.E, Mill Creek, WA
98012, United States

Hours

Reviews

3.8
2,342 reviews
5 stars
1,074
4 stars
539
3 stars
270
2 stars
117
1 star
342

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report long wait times and unresponsive employees.

Product Availability

Customers generally find a good selection of products, but some report issues with stock levels and quality, particularly with specific items.

Store Organization

While some reviews mention the store being clean and organized, others highlight difficulties in locating items and the need for better staff assistance.

Pricing Issues

Customers express concerns about pricing, with some finding it competitive while others feel it is higher than competitors like Home Depot.

Delivery and Installation

Several reviews mention frustrations with delivery and installation services, including delays and poor communication.
  • II
    Illusionati
    4 days ago
    5.0
    My go-to hardware store and very conveniently located
  • TT
    tonkatim amenkiller (tonka420)
    Nov 16, 2025
    5.0
    They had what was needed.
  • DD
    DG206
    Nov 14, 2025
    1.0
    Lowe's, why do you have only one person that can cut wood at this location. You need to train more associates to be ready for customers that need wood cut. Simple. I have nine 2x4s that need to be cut in half. This is the second location where employees are not able to cut wood. This location and Lynnwood both just completely wasted my time. Here you told me no one was available and at lynnwood. They couldn't cut wood period. This needs to change immediately. I love this location and have been coming here for over 20 years but unfortunately the customer service here is dwindling. I will delete this review if you reply and make this right.
  • KQ
    Khanh Quach
    Oct 11, 2025
    5.0
    I bought all my bathroom renovation fixtures from Lowes on their website. Their website was easy to navigate and find the products I needed. Their communication through emails and texts provided me with accurate on time delivery on the products. I have opened some of the boxes and the quality of the products were amazing looking. Once I get them installed, I will take pictures and rate the quality of the function. So far, extremely pleased with Lowes whole purchase experience
  • BK
    Brian K.
    Oct 10, 2025
    4.0
    I can usually find what I need here for whatever home project I have going on. Military discount has saved me a ton over the years. We built a new deck this summer and were able to fully furnish (chairs, table, rockers, sofa, outdoor carpet, etc) with amazing end of season prices. The employee at Lowe's helped us locate everything in the store, separated into different loads, and help put it all in our truck.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.