As the trusted home improvement store near you, Lowe’s in Mill Creek, WA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed feedback on customer service; some praised helpful staff while others reported long wait times and unprofessional behavior.
Product Availability
Customers generally found a good selection of products, but some experienced issues with locked items and availability of specific services.
Store Organization
Store layout is often described as confusing, with customers struggling to find items and needing assistance.
Delivery Issues
Several reviews highlighted problems with delivery and installation services, including delays and poor communication.
Pricing Concerns
Customers noted that prices can be higher compared to competitors, leading some to choose other stores.
RJ
Rick Jensen
Dec 30, 2025
4.0
Hard to find help wgen you need it
CO
carol osborn
Dec 26, 2025
5.0
Giving 5 star and the last 3 times I have been there the employees are right there to help you find what you need or answer questions. In the past customer service was very lacking. Not now and has improved greatly. Keep up the good work! Thanks!
AM
Anna M
Dec 14, 2025
5.0
Good selections and I usually find stuff I need for home improvements. Good service if you need help too.
IJ
Isabella Johnson
Dec 12, 2025
5.0
Ya’ll saved my a$ with the only interconnected lever handle door knob in existence, unless you want to wait and order from Amazon. Appreciate you. I’ll pass inspection on Monday because of you.
JB
John B
Dec 10, 2025
3.0
Watch out for delivery drivers selling your info.
We received a delivery, and the driver that called us beforehand had a Florida phone number.
A few hours after our delivery, I started getting scam calls from Florida numbers.
I don't ever get scam calls, I'm pretty certain that the delivery guys sold my information. Be careful
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Mill Creek?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, power tools, storage solutions, and more.
What are Lowe's Home Improvement Mill Creek store hours?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, Sundays from 7:00 AM to 8:00 PM, with specific holiday hours.
Does Lowe's Mill Creek offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Mill Creek?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's provide?
Lowe's offers a variety of installation services including appliances, cabinets, countertops, decking, flooring, garage doors, lighting, plumbing fixtures, roofing, and more.
Are there language support services available at Lowe's Mill Creek?
The store offers services primarily in English and Spanish, with in-store translation services available for other languages.
Where is Lowe's Home Improvement located in Mill Creek?
Lowe's is located at 2002 132nd Street S.E, Mill Creek, WA 98012, USA.
Is there a propane exchange service near Lowe's Mill Creek?
Yes, Blue Rhino Propane Exchange is nearby and convenient for customers needing propane services while shopping at Lowe's.
Where can I get my keys made near Lowe's Home Improvement?
MinuteKEY and Minute Key, both key and locksmith service providers, are located close to Lowe's for your key duplication and locksmith needs.
Are there nearby places to relax with a coffee before or after shopping at Lowe's?
Yes, Starbucks and Gourmet Latte coffee shops are nearby, making them great spots to grab a coffee around your visit to Lowe's.