Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage Facility
Store your belongings at Extra Space Storage on 17811 Bothell Everett Hwy in Mill Creek, WA today! Our large selection of storage units, drive up access, drive up units, all-hours access, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, golf carts available, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
155 reviews
5 stars
113
4 stars
14
3 stars
10
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Cleanliness and Security
The facility is generally reported as clean and well-maintained, though some concerns about security and break-ins were noted.
Pricing Issues
Several reviews mentioned dissatisfaction with sudden price increases and hidden fees, leading to frustration among long-term customers.
Access and Convenience
Customers appreciated the easy access to units and the convenience of online rentals, although some experienced issues with gate access.
- GMGaby Matic3 days ago5.0Everything was pretty straightforward . I walked inside, signed a few documents, given the code to get in and instructions on how to get to my unit and we're done. The only issue was the latch.on the door lock was not properly aligned so I had to struggle just to lock it. However, that problem was resolved the following business day. All good!!!
- BGBobby GoodwinDec 31, 20254.0Good storage
- KBKelvin BobbyDec 31, 20251.0This is the worst service ever. This storage charged me online and they never pick up their calls again. The customer service we charged you online and ignored your calls. I hate this storage I need my refund back
- IMIsaac MarleauDec 16, 20251.0I've rented a lot of storage units in my lifetime, and this was by far one of the worst ones. The manager is a complete jerk. He literally went out of his way to take everything I had left in life and auctioned it off including tacking a outrageous fee onto my account, misinforming me of the due date, after the extra $150 fee was added I was given only days to pay it, when I went there to pay everything except the outrageous fee he threatened to call the cops on me and actually picked up the phone and preceded to pretend to be on the line with 911, lying to them telling them that I threatened him. I don't understand why he couldn't have taken my payment which was 2 months of rent plus late fees and my unwanted insurance coverage, and given me a little time to pay his ridiculous unfair lien charge. This man is a horrible representative of extra space storage. I would never employ someone like him let alone appoint him in charge, all that power went straight to his head, I'll never rent from extra space storage again, public storage, u-haul moving and storage is where I'd trust my belongings if you're smart.
- VVVitas VNov 26, 20254.0The gate can open with a phone app wich is nice to not need to enter your code every time. Acces is easy from outside with no stairs or elevator required. Door locks are not the most secure and exit gate auto opens when you approach it. Service hours are sensible and it’s in good maintained condition.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Mill Creek, Alderwood Manor, Bothell West, North Creek, Martha Lake, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Bothell Everett Hwy and 180th St SE.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the hours of operation at Extra Space Storage in Mill Creek?
Extra Space Storage in Mill Creek is open daily from 6:00 AM to 10:00 PM, including Sundays and holidays except for certain closed dates.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including drive-up units, climate-controlled options, and vehicle storage for cars and RVs.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage sells moving and packing supplies such as boxes online and at their local facility.
How can I determine the right storage unit size for my needs?
You can use Extra Space Storage's Storage Unit Size Guide to estimate how many boxes and items like furniture and appliances will fit in each unit size.
Where is Extra Space Storage located in Mill Creek?
It is located at 17811 Bothell Everett Hwy, Mill Creek, WA 98012, at the corner of Bothell Everett Hwy and 180th St SE.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are there drive-up storage units available at this location?
Yes, drive-up access units are available, allowing you to pull a vehicle right up to your unit for easy loading and unloading.
What nearby storage facilities are close to Extra Space Storage?
Nearby storage options include Storage Court of Mill Creek and another Extra Space Storage facility.
What nearby amenities can customers visit before or after using Extra Space Storage?
Customers can visit nearby spots like Mi Rancho Taqueria for Mexican food, Bangkok Crisps Thai Market for groceries and Thai cuisine, or relax at Balanced Body Massage & Pilates.
How can nearby transit points or locations assist customers visiting Extra Space Storage?
The facility is located near major intersections like Bothell Everett Hwy and 180th St SE, making it easy to find; parking and wide drive aisles also facilitate vehicle access.