Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lynnwood, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
2,663 reviews
5 stars
1,147
4 stars
634
3 stars
331
2 stars
176
1 star
375
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times for assistance and unhelpful staff.
Product Availability
Customers noted issues with product availability, including missing items and limited stock on popular items.
Employee Helpfulness
While some employees received praise for their helpfulness, many customers experienced difficulty finding staff to assist them.
Delivery Issues
Numerous reviews highlighted problems with delivery schedules and fulfillment, leading to customer frustration.
Store Environment
The store layout was described as confusing, making it difficult for customers to find items without assistance.
- KHKelly Herzog4 days ago5.0Went to look at base cabinets, a super kind employee led us right to them. Nice selection and decent prices
- CHClaire HsuNov 13, 20255.0The staff here are surprisingly friendly, kind, and helpful, especially Alex. I came around 8:30pm, close to the time they were going close the shop. The product I needed was way up high on the shelf. He made efforts to find another guy to help and they can use the special machine to get it. I didn’t expect to get this level of service from Lowe’s. They definitely saved my day!
- JHJoshua Hill (Wild Hill)Nov 11, 20253.0Lowes is alright sort of. I was online and they showed a garage door opener that I wanted to buy and it said they had 1 of them so I hurried and went to get it and drove 30 minutes there only to find out they did not have it. The guy that I finally got to help me said someone probably bought it before I got there. Which I doubt that in less than 45 minutes someone bought the same opener that I needed that I needed right before I got there. Also I've been to Everett Lowe's a lot and now Lynnwood Lowe's and every time if whatever I'm wanting to buy is locked up it takes forever to get a employee to come and unlock. I swear some of the employees look the opposite way and don't make eye contact to avoid having to help you. Anyways my trip to Lowe's was a waiste of time
- LCLeeAnn CoxeyNov 4, 20253.0useless!! No 12G covered ground wire only expensive underground wire > Huge store!! Nice staff
- NGNick GodfreyOct 8, 20253.0Edit 10-26-25 District manager has reached out and a response and resolution has been made. Original rating was 1 star due to below issue, I hope customer service is reintroduce at a store level from corporate as they are the ones who in the past 8 months to year have rewritten their customer service protocols and verbage around the store. Horrible customer service: buyers beware. I ordered a jeldwin french door in May original delivery date was July 7, did not receive until October 6 due to numerous issues, broken door, factory supposedly shutdown for a month.i sat around for three delivery dates that they never showed and continued to say how about next Thursday even though they did not have my door. I spoke with Richard an ASM who said he would take care of it and I have yet to hear from him. I spoke to Jared also an ASM he offered me $500 to be quite and wait for the door. I also spoke with Jess the store manager, he ensured me he would personally follow up, I have not heard from him. My only ask was that I am not forced to pay for a door I have not received due to all of the issues and over 3 months of delays. I was forced to pay as they said if we cancel it the door will take longer. I'm not sure what I expected as you will not find one sign in a Lowe's that says customer service. Not one, who leads me to believe customer service is not a top 10 priority. I paid over a $1,000 dollars to be treated like garbage. I am not surprised this is the outcome if the store manager cannot keep his word. Lance needs a raise for having to work under such incompetent management. Richard ASM zero follow through Jared ASM tried bribing me to stay quite Jesse Store manager took my cell phone number and promised to follow up still have not heard from him. No wonder this stores employee are angry and quick to point fingers at management. You have my number, if you lost it talk to Lance he has it. Lance should be your boss. Update 10-8-25, spoke with Richard he did not pay attention to what we were talking about as he did call me back 15 minutes before the time to tell me he needed more time did not give a return call time, he called back 2 hours later talking about the one thing I said I was not worried about but I was upstairs about. After months of waiting I was not going to return the door over paint scratches or small blems due to all the issues. See new pictures of damages that I was not willing to send the door back due to the stress of working with Richard. He does not listen nor does he follow up. Nor does the store manager Jessie. I'm not surprised as they have 3.7 star at the time of this review. Update 10-17-2025 Still have not heard from Jesse the store manager who guaranteed he would call me to follow up with a resolution to all of the issues Richard called but stated he doesn't see any pictures about the issues with the door. Robert the issue was it took over 5 months for you to fulfill the order and you wasted everyone's time for not doing your due diligence. Jared hides whenever he sees me at Lowe's as he knows trying to bribe me was a mistake. Would love to hear from you guys. All three of you have my phone number.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Lynnwood offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, gardening tools, grills, hardware, flooring, and more. They also provide installation services for appliances, flooring, cabinetry, and other home improvement needs.
What are the store hours for Lowe's Home Improvement in Lynnwood, WA?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday. Note that holiday hours vary, with some days closed or having earlier closing times.
Does Lowe's offer order pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to make shopping convenient for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent when the order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any special services available for orders, like returns or cancellations?
Yes, most items can be returned within 90 days and you can start returns online or in-store. You can cancel items from orders that haven't shipped or been picked up by managing your MyLowe's account online.
What brands can I find at Lowe's Lynnwood store?
Lowe's carries a variety of trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Weber, and many others across different product categories.
What nearby places can help customers access Lowe's Home Improvement in Lynnwood?
Nearby places like the Blue Rhino Propane Exchange and minuteKEY locksmith services are close by. Also, fast food restaurants such as Chick-fil-A provide dining options before or after shopping at Lowe's.
Are there any parks or cultural spots near Lowe's Lynnwood?
Yes, customers can visit Heritage Park and the Lynnwood-Alderwood Manor Heritage Association and Museum nearby, ideal for a relaxing break or cultural visit before or after shopping.
What automotive-related places are near Lowe's in Lynnwood?
Several automotive businesses like Land Rover Lynnwood, Jaguar Seattle, and EVgo Car Charging Station are nearby, which could be helpful for customers managing vehicle needs alongside home improvement projects.