Lowe’s in Lynnwood, WA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unhelpful or rude staff, while others praised specific employees for their assistance.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or not matching online inventory.
Checkout Experience
Many reviews highlighted frustrations with the checkout process, including long waits and a lack of staffed registers, leading to dissatisfaction.
Store Organization
Several customers expressed difficulty in locating items within the store, suggesting a need for better organization and signage.
Return Policy Issues
Customers reported dissatisfaction with the return policy, particularly regarding the handling of returns and exchanges.
EM
Elizabeth Myers
5 days ago
1.0
Lowe's changes return policies with no notice. I purchased a few things for Christmas the week of Black Friday and specifically asked the employee what the return policy was. He told me I had 90 days to return if I decided I didn't want the item. I purchased several items including an expensive Christmas tree and was very happy with most of them. I then went aways for Christmas and as soon as I returned tried to return a new, unopened Christmas tree storage bag with my receipt. The clerk at the return desk shows me a flyer from Lowe's with a policy dated 12/8/2025 saying I only had until December 24 to return. Well, I purchased the item on 11/20/2025 and there were no notices anywhere at that time saying I couldn't return this item. Plus I asked an employee about the return policy the day I bought the item. It's an inexpensive item but it's very frustrating and DECEPTIVE that I can't return this item when I see they still have this exact item out on an aisle to sell! Also, the employees at this store are experts at hiding from customers to avoid helping them. I see this every time I go. You walk in to their department to start looking around and they run away! Happens all the time and I have been going there several years now. I wish there was another Lowe's close by. I guess I will start driving to the Mill Creek location and check them out and see if that store is any better. But after this, I won't be buying any big ticket or seasonal items at Lowe's based on their deceptive policies.
AA
Alex AO
Jan 3, 2026
5.0
Jeff here was very friendly, informative, and helpful. Honestly his kindness was a breath of fresh air 💙
TW
Tamell Williams
Dec 27, 2025
1.0
Attempted to get a couple of quarts of paint, waited for 6 minutes without an employee"a response to the call system...left without the paint due to lack of employees on duty.
UL
U L
Dec 26, 2025
2.0
They never have what you need, and when they do, it's always over priced.
As for the employees.,.,.
Although a couple of the employees have been there for a few years, this Lowe's has a high turnover. Every time I've gone in there, there's always new employees that don't know where anything is located and the older employees have become grumpy and either pass questions on to othes or just say the store doesn't carry an item (Even if it's a paint brush). The management... Don't get me started on them. There's one that is very informative when he's around, but don't even try speaking to the others.
BJ
Brendon Johnson
Dec 18, 2025
1.0
Tried to return a new unopened electric chainsaw 20 days after purchased. Was told that it can only be returned in 48 hours. Two representatives maintained this position.
On the website the policy clearly states that this is only when used and has an exception when unused or unopened.
Now I need to make another trip out to get this retuned. What a pain!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Lynnwood offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, gardening tools, grills, hardware, flooring, and more. They also provide installation services for appliances, flooring, cabinetry, and other home improvement needs.
What are the store hours for Lowe's Home Improvement in Lynnwood, WA?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday. Note that holiday hours vary, with some days closed or having earlier closing times.
Does Lowe's offer order pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to make shopping convenient for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent when the order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any special services available for orders, like returns or cancellations?
Yes, most items can be returned within 90 days and you can start returns online or in-store. You can cancel items from orders that haven't shipped or been picked up by managing your MyLowe's account online.
What brands can I find at Lowe's Lynnwood store?
Lowe's carries a variety of trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Weber, and many others across different product categories.
What nearby places can help customers access Lowe's Home Improvement in Lynnwood?
Nearby places like the Blue Rhino Propane Exchange and minuteKEY locksmith services are close by. Also, fast food restaurants such as Chick-fil-A provide dining options before or after shopping at Lowe's.
Are there any parks or cultural spots near Lowe's Lynnwood?
Yes, customers can visit Heritage Park and the Lynnwood-Alderwood Manor Heritage Association and Museum nearby, ideal for a relaxing break or cultural visit before or after shopping.
What automotive-related places are near Lowe's in Lynnwood?
Several automotive businesses like Land Rover Lynnwood, Jaguar Seattle, and EVgo Car Charging Station are nearby, which could be helpful for customers managing vehicle needs alongside home improvement projects.