La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Many customers praised the helpfulness and professionalism of the sales staff, noting their knowledge and willingness to assist without being pushy.
Product Quality
Customers expressed satisfaction with the quality and comfort of the furniture, particularly the recliners, although some mentioned issues with chemical smells and damaged products.
Shopping Experience
The shopping environment was described as pleasant and relaxed, with customers appreciating the lack of pressure during their visits.
Delivery Issues
Several reviews highlighted significant delays and problems with delivery and product condition, leading to frustration among customers.
Design Services
The design consultation service received positive feedback for its helpfulness in selecting and customizing furniture to fit customer needs.
FR
Fred Row
1 day ago
5.0
John was a great salesman to work with. He was personable and tried to really understand what we wanted . He didn't try to get us to look at reclining chairs that were not the size we wanted. He also helped us understand how to fit a chair to our size.
JS
Jillian Sacdalan
5 days ago
5.0
We had a great experience working with Maddie! She was so helpful and was able to guide us to exactly what we were looking for. Also, she was very friendly and kind, and we were so impressed with her. Highly recommended asking for her if you come by the store.
JW
Jennifer Wirkman
Nov 16, 2025
5.0
Madelyne was exceptional, knowledgeable, friendly and able to help us select the perfect recliner for my aging mother. 10 out of 10 recommended and enjoyed the buying experience and service!
CL
Christina Lazoritz
Nov 13, 2025
5.0
Jason spent a significant amount of time with us helping to find the right recliner for us. We're short and he steered us in the right direction ans helped us to customize the lovesear recliner that we bought. He didn't give up on us as we were there for a couple of hours.🙂
RR
R R
Nov 9, 2025
5.0
We worked with Clyde (designer) and Shahram (salesperson). Both very professional. We found exactly what we were looking for. I really appreciated the no pressure sales. I recommend both these people. In terms of selection. A wide variety of styles and you can be sure to find something you like here. The people working here really seem to want to help you find something you really like and work within your budget. Overall a good experience.