Extra Space Storage

4.7
546 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 13822 31st Ave W in Lynnwood, WA today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
13822 31st Ave W, Lynnwood, WA
98087, United States

Hours

Reviews

4.7
546 reviews
5 stars
478
4 stars
28
3 stars
12
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Deborah received numerous accolades for her exceptional customer service, being described as friendly, helpful, and knowledgeable.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Security Concerns

Some customers reported issues with security, including incidents of theft and unauthorized access, raising concerns about the safety of their belongings.

Pricing Issues

Several reviews mentioned significant price increases over time, leading to dissatisfaction among long-term customers.
  • AH
    Alysia Harvey
    Dec 31, 2025
    5.0
    Easy, real, friendly. Scott (phone rep) and Deborah (in store) were fantastic!
  • RP
    Robin P
    Dec 31, 2025
    5.0
    Great service. Amazing sweet front person Deborah! Nice clean place easy access.
  • DS
    Dustin Stokesberry
    Dec 31, 2025
    5.0
    Deborah was great help she got us in and out fast and simple made the process really easy
  • CS
    Chris Sheppard
    Dec 23, 2025
    5.0
    Debra was great! She was wonderful answered every question I had. Very friendly Extra Space is very lucky to have someone with customer service experience like Debra. 5 Stars All The Way Thank You Debra! Thank You For Everything
  • RM
    Rob Meyer
    Dec 10, 2025
    1.0
    When I went to my unit for the first time, I found someone living in one of the units, who, surprised at my entrance, dropped what appeared to be a Crack pipe, which shattered on the floor. I immediately contacted the corporate office and told them I did not want to store my things with them. They told me they would take care of the issue and I would not be charged. The manager of the location charged me anyway. Complete disgrace. This place should be condemned and investigated by the authorities.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.