Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Longview, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,671 reviews
5 stars
813
4 stars
436
3 stars
162
2 stars
84
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for being unresponsive or rude.
Product Availability
Customers frequently report issues with product availability, including items being out of stock or mispriced.
Delivery and Installation
Many reviews highlight problems with delivery and installation services, including delays and poor communication.
Store Cleanliness and Organization
The store is generally described as clean and well-organized, with a good selection of products.
Employee Knowledge
While some employees are noted for their expertise and helpfulness, others are criticized for lacking product knowledge.
- NENarcisa NANCY Eral3 days ago5.0Excellent choices and quality goods for home improvements.
- BVBill VanKurenOct 27, 20255.0This Lowe's is far from me, I don't go here often, when I do I always have a good experience. Good employees are hard to find but it seems like they've figured it out here.
- TRTammy RameyOct 26, 20255.0Today we had a fantastic employee named Kelvin who helped us. Very pleasant and went out of his way to contribute to our needs. Thank you Kelvin for being thoughtful and attentive to us as your customer!
- AZAlicia ZappullAOct 20, 20251.0We bought a fireplace tv stand and paid $30 extra for them to assemble it.. we'll we got it home they chipped the front corner didn't install the USB cable through the fireplace grate so we had to do unassemble the fireplace part and re assemble so took about 2 hr of 3 of us to do for my parents..
- CDCatherine DavidsonOct 17, 20255.0We recently had two outstanding delivery drivers from Lowe’s, Martín and Daniel, deliver our new LG appliances, and they were absolutely fantastic! When we realized we’d forgotten to measure our front gate—a pretty crucial detail!—they didn’t miss a beat. Martín immediately measured every narrow area along the path my husband and I had planned, and together, he and Daniel came up with a quick, smart solution to get everything inside safely. They were both highly professional, kind, and incredibly patient. Their teamwork and problem-solving skills turned what could have been a stressful situation into a smooth, stress-free delivery. Thank you, Martín and Daniel, for your professionalism, care, and efficiency—you truly went above and beyond! I also want to thank the multiple Longview, WA Lowe's employees who have went above and beyond educating and helping my husband and I with our home renovations. Next comes our countertops! They'll be installed next week, and I can't wait 🥰
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services can I find at Lowe's Home Improvement in Longview, WA?
Lowe's Home Improvement offers hardware products, construction materials, paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and various installation services. It's suitable for both DIY beginners and professionals.
What are the store hours for Lowe's Home Improvement in Longview?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or reduced hours.
Does Lowe's Home Improvement in Longview offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers for convenience.
How do I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates regarding your order.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns made online can be started through your Order History, and in-store returns require proof of purchase at customer service.
What payment options are accepted at Lowe's Home Improvement in Longview, WA?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Where is Lowe's Home Improvement located in Longview, WA?
Lowe's is located at 2850 Ocean Beach Highway, Longview, WA 98632, United States.
Are there nearby places where customers can grab a coffee or a meal before or after shopping at Lowe's?
Yes, nearby places include Starbucks and Burger King for coffee and meals.
What nearby facilities offer financial services that customers of Lowe's can use?
Close to Lowe's, customers can access Red Canoe Credit Union, Western Union for money transfers, Coinme, LibertyX Bitcoin ATM, U.S. Bank ATM, and The Exchange Network ATMs.
If I need propane or locksmith services near Lowe's Home Improvement in Longview, where can I go?
You can visit Blue Rhino Propane Exchange for propane needs and minuteKEY or Minute Key for locksmith services, all located nearby.