Lowe’s in Longview, WA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive or rude.
Product Availability
Customers appreciate the variety and availability of products, but some report issues with stock levels and misinformation about product locations.
Store Cleanliness
Many reviews highlight the cleanliness and organization of the store, contributing to a positive shopping experience.
Delivery and Installation Issues
Several customers experienced significant problems with delivery and installation services, leading to frustration and dissatisfaction.
Employee Knowledge
While some employees are noted for their expertise and helpfulness, others are criticized for lacking product knowledge and failing to assist customers effectively.
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Dianna M
2 days ago
5.0
Lowe’s on Ocean Beach Hwy is our go-to store for most all our hardware and planting needs. Today we visited to replace our dishwasher and range.
We were assisted by Destiny and she was more than helpful! My husband and I couldn’t decide between two ranges. Destiny with her knowledge, was able to share the strengths relating to each of them. We felt informed and purchased what we needed. Lowe’s prices are comparable to other appliance dealers. This store is well stocked, clean, orderly, and you can always find an associate on the floor to assist you.
IC
Iubita De Cer
Jan 1, 2026
5.0
I visited Lowe's Store #1887 in Longview, WA, and Christine and Pciyl (I hope I have the spellings close!) provided exceptional help when we were selecting paint for remodeling our entire house. They patiently explained the differences between brands, shared honest recommendations on the best options for our needs, and took the time to answer every question we had. What really stood out was how kind and attentive they were to our kids—they kept them entertained so my spouse and I could focus on making decisions without distractions. Their outstanding customer service truly went above and beyond, and I can't thank them enough for making a big project feel manageable and stress-free. At customer service, Lyli also did an amazing job—she was helpful, friendly, and kept a warm smile the entire time.We highly recommend this Lowe's location (Store #1887) to anyone shopping for home improvement needs. Employees like Christine, Pciyl, and Lyli deserve recognition (and definitely a raise!) for the incredible service they provide. We'll be back for all our future projects!
BB
Bubba
Dec 29, 2025
5.0
Thanks Marcos and Brenda for the awesome service!
SJ
Susan Johnson
Dec 26, 2025
1.0
Purchased a gift for my son and gave home the receipt. He decided to exchange and all they would do for him is put it back onto the original card.. which takes 7-10 days by the way. . Not a very convenient way to do gift exchanges. Horrible customer service. They said if we had bought it online it would have been exchangeable. Makes no sense. Gift buyer beware.
KC
Kevin Crane
Dec 16, 2025
5.0
Delt with the pro desk. Bryan helped me and was super helpful and knowledgeable. This isn't my local Lowe's but sometimes they have what I need in stock. It's worth the drive. Every employee was polite. Store is very clean. A great shopping experience.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services can I find at Lowe's Home Improvement in Longview, WA?
Lowe's Home Improvement offers hardware products, construction materials, paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and various installation services. It's suitable for both DIY beginners and professionals.
What are the store hours for Lowe's Home Improvement in Longview?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or reduced hours.
Does Lowe's Home Improvement in Longview offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers for convenience.
How do I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates regarding your order.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns made online can be started through your Order History, and in-store returns require proof of purchase at customer service.
What payment options are accepted at Lowe's Home Improvement in Longview, WA?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Where is Lowe's Home Improvement located in Longview, WA?
Lowe's is located at 2850 Ocean Beach Highway, Longview, WA 98632, United States.
Are there nearby places where customers can grab a coffee or a meal before or after shopping at Lowe's?
Yes, nearby places include Starbucks and Burger King for coffee and meals.
What nearby facilities offer financial services that customers of Lowe's can use?
Close to Lowe's, customers can access Red Canoe Credit Union, Western Union for money transfers, Coinme, LibertyX Bitcoin ATM, U.S. Bank ATM, and The Exchange Network ATMs.
If I need propane or locksmith services near Lowe's Home Improvement in Longview, where can I go?
You can visit Blue Rhino Propane Exchange for propane needs and minuteKEY or Minute Key for locksmith services, all located nearby.