Find everything you need for home upgrades at Lowe’s in Lakewood, WA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
3.9
2,989 reviews
5 stars
1,430
4 stars
717
3 stars
328
2 stars
161
1 star
353
BB
BLU
4 days ago
1.0
Very disappointing experience with customer service.
We recently discovered a roof leak around a vent pipe penetration. A technician servicing our furnace found water entering the attic from this area. When we inspected the roof, we noticed the vent flashing appeared to have been patched with tape — which is concerning on a roof that is only about three years old. Roof penetrations are one of the most critical waterproofing points, and this type of condition is something homeowners typically would not see until a leak actually occurs.
From what we have learned, while vent boot failures can occur over time, seeing a tape patch on a three-year-old roof is a significant red flag. It suggests the issue may have been noticed previously and temporarily patched rather than properly repaired.
When we contacted customer service, the only response we received was that the warranty period is two years and therefore nothing could be done. There was no attempt to review the situation, look at photos, or even discuss whether the issue could be related to installation or workmanship. The conversation essentially ended there.
We are currently reaching out to management to have the situation reviewed. If we do not receive any response, we will have no choice but to continue escalating the matter.
The representative we spoke with (Janice, or a name starting with J) was particularly unhelpful and dismissive. As someone who works in customer service myself and is also part of the homebuilding industry, I understand that warranties have limits. However, good customer service should at least involve reviewing a concern — especially when the roof work is only three years old and the issue involves a critical roof penetration.
Situations like this are exactly why homeowners rely on builders and contractors to stand behind their work. Unfortunately, that was not our experience here. We ultimately had to schedule another roofer ourselves to prevent further damage.
I would strongly recommend improving how customer concerns are handled. Even when something may fall outside of warranty, a willingness to review the issue and assist goes a long way.
MW
Marie Williams
Feb 18, 2026
3.0
Friendly cashier's n brought back roll thought clean cover my window someone evil broke window up Lakewood n open but it wasn't clear .nn cashier gave another opinion.thanks .
TQ
Thomas Quall
Feb 14, 2026
5.0
Got what I needed and was in and out quickly
GP
Gary Payton
Feb 5, 2026
1.0
For the 8th time.. I do not need my gutters cleaned..
SS
StevieB
Feb 2, 2026
5.0
Somehow this location seems to have what I need when all the others are sold out.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Lakewood, WA offer?
Lowe's offers a wide range of products including hardware, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Lakewood, WA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some dates closed or with reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I find a product online at Lowe's?
You can search for products using keywords, Lowe's item numbers, brand names, or manufacturer model numbers. Additionally, you can browse by department to explore the large selection available.
What are the payment options accepted at Lowe's Home Improvement in Lakewood?
Lowe's accepts various payment methods including American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be initiated through the Order History. In-store returns require proof of purchase at the customer service desk.
Are there nearby services that could complement my visit to Lowe's Home Improvement?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Tacoma Overhead Door Repair for garage door services, providing convenient solutions for home projects.
What fitness and recreation options are near Lowe's Home Improvement in Lakewood?
Nearby options for fitness and recreation include the YMCA, Lakewood Family YMCA, Grace Gymnastics Center, and Ippon Judo Dojo, where customers can engage in physical activities before or after shopping.
Are there dining options close to Lowe's Home Improvement where customers can eat before or after shopping?
Yes, nearby dining spots include IHOP for breakfast and brunch, Pardon My Cheesesteak for food delivery, and 7-Eleven offering convenience snacks and coffee, making it easy for customers to grab a meal or snack.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a variety of installation services including appliances, backsplashes, blinds and shutters, cabinets, carpet, countertops, decks, doors, garage doors, HVAC, lighting, flooring, toilets, windows, roofing, fencing, and more to assist customers with their home improvement projects.
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