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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lakewood, WA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,823 reviews
5 stars
1,337
4 stars
695
3 stars
319
2 stars
147
1 star
325
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being unresponsive or rude.
Store Organization
Customers found the store easy to navigate and locate items, but some expressed frustration with staff being busy or unavailable during peak hours.
Product Availability
The store generally has a good selection of products, but there were complaints about items being out of stock or staff not being able to assist in locating specific products.
Checkout Experience
Several reviews highlighted issues with the checkout process, including long wait times and unhelpful cashiers.
- KFKaren FrankJan 1, 20264.0Understaffed but the employees who were there were very helpful and couteous.
- LLLindaDec 24, 20253.0Get in get out kind of vibe. Good customer service.
- AMAlicia McArthurDec 13, 20254.0Has its ups and downs. More options and better customer service here than i have found other places.
- MBMark BlackwoodDec 10, 20254.0Employees were friendly and plentiful which is surprising given the complete lack of cashiers. All self service checks. Employees on floor were stocking while helping customers.
- EBElizabeth BrunetteNov 30, 20255.0I had such a great experience at the Lakewood Lowe’s thanks to the outstanding customer service from Store Manager Jeremy and associate Karena! I stopped in to purchase a 5' tree and process a return, and despite it being a busy Black Friday weekend, both of them were incredibly friendly, patient, and genuinely helpful. Jeremy went above and beyond to make sure everything was taken care of quickly, and Karena was wonderful—warm, efficient, and so easy to work with. They made shopping a joy during one of the busiest weekends of the year! Huge shout-out to the whole team, especially Jeremy and Karena. Thank you for such a positive experience! I’ll definitely be back.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Lakewood, WA offer?
Lowe's offers a wide range of products including hardware, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Lakewood, WA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some dates closed or with reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I find a product online at Lowe's?
You can search for products using keywords, Lowe's item numbers, brand names, or manufacturer model numbers. Additionally, you can browse by department to explore the large selection available.
What are the payment options accepted at Lowe's Home Improvement in Lakewood?
Lowe's accepts various payment methods including American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be initiated through the Order History. In-store returns require proof of purchase at the customer service desk.
Are there nearby services that could complement my visit to Lowe's Home Improvement?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Tacoma Overhead Door Repair for garage door services, providing convenient solutions for home projects.
What fitness and recreation options are near Lowe's Home Improvement in Lakewood?
Nearby options for fitness and recreation include the YMCA, Lakewood Family YMCA, Grace Gymnastics Center, and Ippon Judo Dojo, where customers can engage in physical activities before or after shopping.
Are there dining options close to Lowe's Home Improvement where customers can eat before or after shopping?
Yes, nearby dining spots include IHOP for breakfast and brunch, Pardon My Cheesesteak for food delivery, and 7-Eleven offering convenience snacks and coffee, making it easy for customers to grab a meal or snack.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a variety of installation services including appliances, backsplashes, blinds and shutters, cabinets, carpet, countertops, decks, doors, garage doors, HVAC, lighting, flooring, toilets, windows, roofing, fencing, and more to assist customers with their home improvement projects.