Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lakewood, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,809 reviews
5 stars
1,331
4 stars
689
3 stars
318
2 stars
147
1 star
324
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or dismissive.
Staff Knowledge
Many customers appreciate the knowledgeable staff who assist with product selection and home improvement advice.
Store Organization
Customers report issues with store organization and inventory management, leading to difficulty in finding items and receiving assistance.
Positive Experiences
Several reviews highlight exceptional experiences with specific employees who went above and beyond to assist customers.
Delivery Issues
There are complaints regarding delivery mishaps and poor handling of items, leading to customer dissatisfaction.
- JHJames HendersonNov 12, 20255.0Very helpful staff recommend highly.
- BTBetty ThomasNov 12, 20253.0Staff not so helpful and a little bit rude.
- DZDan ZahodyNov 11, 20254.0Impressed with the super knowledgeable appliance and washer / dryer team. Kudos.
- BLBob LewisOct 28, 20255.0I rather come here compared to the other place. Staff seems a bit more helpful.
- T1theotherguy 187Oct 11, 20251.0Customer services a joke. When a line forms there is no regulation whatsoever. There's no set place for the line. And when people keep cutting in line when the line does form the self-checkout attendant isn't paying attention. These people should be regulating the line. And then it doesn't give you any option for a receipt so you have to call the attendant over when you need one. They need to fix this. Poor management
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Lakewood, WA offer?
Lowe's offers a wide range of products including hardware, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Lakewood, WA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some dates closed or with reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I find a product online at Lowe's?
You can search for products using keywords, Lowe's item numbers, brand names, or manufacturer model numbers. Additionally, you can browse by department to explore the large selection available.
What are the payment options accepted at Lowe's Home Improvement in Lakewood?
Lowe's accepts various payment methods including American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be initiated through the Order History. In-store returns require proof of purchase at the customer service desk.
Are there nearby services that could complement my visit to Lowe's Home Improvement?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Tacoma Overhead Door Repair for garage door services, providing convenient solutions for home projects.
What fitness and recreation options are near Lowe's Home Improvement in Lakewood?
Nearby options for fitness and recreation include the YMCA, Lakewood Family YMCA, Grace Gymnastics Center, and Ippon Judo Dojo, where customers can engage in physical activities before or after shopping.
Are there dining options close to Lowe's Home Improvement where customers can eat before or after shopping?
Yes, nearby dining spots include IHOP for breakfast and brunch, Pardon My Cheesesteak for food delivery, and 7-Eleven offering convenience snacks and coffee, making it easy for customers to grab a meal or snack.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a variety of installation services including appliances, backsplashes, blinds and shutters, cabinets, carpet, countertops, decks, doors, garage doors, HVAC, lighting, flooring, toilets, windows, roofing, fencing, and more to assist customers with their home improvement projects.