Extra Space Storage

4.8
1351 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 12129 Pacific Hwy SW in Lakewood, WA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, personal access hour, RV parking, security access to your floor only, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
12129 Pacific Hwy SW, Lakewood, WA
98499, United States

Hours

Reviews

4.8
1,351 reviews
5 stars
1,213
4 stars
75
3 stars
18
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting exceptional service from employees like Austin, Robert, and Shelby.

Cleanliness

The facility received positive remarks for being clean and well-maintained, contributing to a secure and pleasant storage experience.

Pricing Concerns

Several customers expressed dissatisfaction with unexpected price increases after initial rental agreements, indicating a lack of communication regarding rate changes.

Ease of Process

Many reviews noted the quick and easy rental process, with customers appreciating the straightforward sign-in and unit selection.

Security

The facility's security features, including gated access and surveillance, were frequently mentioned as reassuring for customers storing their belongings.
  • JP
    Jevaughn Palmer
    2 days ago
    5.0
    My 1st time getting a storage unit & the process has been very smooth. I haven’t even started moving in my things & feel very secured already. Staff is very helpful plus informative.
  • EH
    earl hatch
    4 days ago
    5.0
    Really great service. Was quoted a 10X10 for my house but upon talking to Austin here. We found out that I need a 10X20 and still got amazing price and service.
  • GG
    Gibson
    Nov 13, 2025
    5.0
    She was able to show us units to make sure they’re the right fit and got us the best deal! Thanks Arizona 👍🏽
  • TU
    Tracy Uliuli
    Nov 12, 2025
    5.0
    Very helpful.Good customer services.Thank you.
  • EG
    emmanuel Gomez
    Nov 8, 2025
    5.0
    Great customer service, polite and patient.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.