Customers consistently praised the helpfulness, friendliness, and professionalism of the sales staff, with specific mentions of Izaac, Chance, and Jay.
No Pressure Sales
Many reviews highlighted the non-pushy sales approach, allowing customers to feel comfortable while making their decisions.
Product Quality
Customers expressed satisfaction with the quality of the furniture purchased, noting good value for the prices.
Variety and Selection
The store was noted for its wide selection of furniture options, making it easy for customers to find what they were looking for.
Delivery and Support
Positive feedback was given regarding the delivery process and the support provided by staff in addressing any issues post-purchase.
SH
Scott Houdek
3 days ago
5.0
Chance and Robert were great to work with. We felt like they both went the extra mile to help us!
MG
Matthew Gray
5 days ago
5.0
Great customer service and a wide selection for any budget. Not my first time doing business with this company, but the first time at this location, and it did not disappoint.
JG
Jason Giles
Dec 6, 2025
5.0
We bought a sectional from furniture row. Chance really took his time to walk around and show us several pieces they had. He answered all our questions and helped us find one that works for us. Thank you
ML
Miriam Longoria
Dec 4, 2025
5.0
They truly have the best customer service- and the comfiest furniture! They made it so I don't have to lift a finger throughout the entire process (as it should be lol) COME IN AND SEE THEM !!!!!!!!
DH
David Henrikson
Nov 30, 2025
5.0
Absolutely fantastic experience at Furniture Row! Izaac was such a huge help and was a pleasure to work with. Go see Izaac! 👍
Frequently Asked Questions About Furniture Row Center
What types of furniture can I find at Furniture Row Center in Kennewick?
Furniture Row Center offers a wide range of home furnishings including living room, dining room, bedroom furniture, home office, outdoor furniture, mattresses, and various home accents.
What are the store hours of Furniture Row Center in Kennewick?
Furniture Row Center is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row Center offer financing options for furniture purchases?
Yes, Furniture Row Center provides financing services to help you purchase your desired furniture with ease.
Can customers expect wheelchair accessible entrances and parking at Furniture Row Center?
Yes, Furniture Row Center has wheelchair accessible entrances and parking for customers' convenience.
What payment methods are accepted at Furniture Row Center?
Furniture Row Center accepts American Express, Cash, Check, Discover, MasterCard, Visa, and also offers financing options.
Where is Furniture Row Center located and what is its contact number?
Furniture Row Center is located at 7420 W. Bonnie Ave., Kennewick, WA 99336. Their main phone number is +1 509-736-9969.
Is Furniture Row Center affiliated with any business organizations?
Yes, Furniture Row Center is associated with the Better Business Bureau, ensuring trustworthy service.
Are there other furniture or mattress stores near Furniture Row Center where I could compare options?
Nearby furniture and mattress stores include Denver Mattress and Ennis Furniture, providing additional choices if you wish to compare products.
What dining options are available near Furniture Row Center for a meal before or after shopping?
You can visit nearby restaurants such as Cinco De Mayo Family Restaurant or Crepe Haus and El Compadre for a variety of dining experiences around Furniture Row Center.
Are there any nearby health or wellness centers close to Furniture Row Center?
Yes, nearby health and wellness centers include Planned Parenthood - Kennewick Health Center, Hope Medical, and NewEdge Family Chiropractic, offering various medical and wellness services.