Lowe's Home Improvement

3.6
1544 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Issaquah, WA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1625 11th Avenue NW, Issaquah, WA
98027, United States

Hours

Reviews

3.6
1,404 reviews
5 stars
587
4 stars
318
3 stars
150
2 stars
83
1 star
266

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, particularly during returns and inquiries.

Product Availability

Customers noted issues with inventory management, including discrepancies between online stock and in-store availability, leading to frustration.

Positive Employee Interactions

Some customers praised specific employees for their helpfulness and knowledge, highlighting that positive experiences can occur despite overall service issues.

Return Policy Issues

Multiple reviews criticized the strict return policy and poor handling of returns, leading to dissatisfaction among customers.

Store Environment

While some appreciated the store's layout and cleanliness, others found it disorganized and difficult to navigate.
  • SM
    Sadie Mensing
    4 days ago
    2.0
    Disappointing customer service. No one asked if they could assist while we are in the store. We asked two different workers about what we were looking for and they just told us aisle numbers. They didn’t even care to come down the aisles with us and help us to make sure we got what we needed. Other hardware stores we have experienced have gone down the aisles with us at least. Ended up leaving to order it on Amazon and we walked right by one the workers who we asked for help and they didn’t even care to follow up and see if we found what we were looking for.
  • PP
    Phil
    Jan 2, 2026
    1.0
    Parking lot is covered with Flock Cameras. Do not enter this parking if you value your privacy in any way. Dystopian and disgusting behavior.
  • JP
    Joe Perez
    Dec 28, 2025
    1.0
    I avoid this Lowe’s simply because they have allowed Flock cameras all over their parking lots. It’s a gross invasion of privacy, if you are not familiar with what terse are, please just google or search Flock camera flaws and vulnerabilities on YouTube.
  • PZ
    Paul Zenone
    Dec 20, 2025
    2.0
    They have alot of things but the workers here dont want to help you very frustrating
  • GR
    Girija Rajendran
    Dec 10, 2025
    5.0
    We came here to buy garden materials and found everything we needed. We purchased paver blocks in a big box, and they assured us that they would take back any damaged pieces. We returned a few damaged ones, and there was no waste—they kept their word. We were very satisfied. We also checked the home appliances section. The staff explained the products clearly, which was very helpful. Overall, a good shopping experience.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.