Aptive Pest Control

Reviews

• LS

  Lori Suggs

  Feb 25, 2026
  1.0
  I have been paying for service for a year and a half and they still have not resolved my issue with ants. I have cancelled service because it has been ineffective. There door to door salesmen sing a good song but I have found there service to be nothing but a waste of money. Don't fall for it!
• DD

  Don't Look Down

  Feb 25, 2026
  5.0
  Great experience today! I cannot kill critters, so I am glad there is someone who will do it for me. I work nights and sleep during the day. They were so quiet that I did not even notice them here.
• KU

  Kris Undsderfer

  Feb 25, 2026
  5.0
  Brian came out from Aptive. They introduced themselves and went over my concerns. We did a walk through together. I explained my two big dogs and concerns about rat traps. They showed me stakes and that the dogs cannot get inside. We went over where the ants were coming in and the treatment. Brian went over what I might see and what my actions should be if I do. An active hornet nest was addressed also. I did my research on 3 different Pest Control companies and this one by far does more for your dollar.
• LF

  Lauren Fode

  Feb 18, 2026
  5.0
  Every rep that has come to my home for my regular service has been kind and knowledgeable and respected my property. They communicate well when they are on their way, when they arrive and when they have completed the service. They also send a recap of their treatments and send pictures. I’ve been very pleased.
• PP

  PYKW

  Feb 14, 2026
  1.0
  Dishonest business and a scam!!! They use tactics to keep customers on their contracts longer than agreed, and the cancellation process is extremely frustrating. Three days before my one-year contract ended, I called to cancel and specifically asked to ensure I would not be charged again. Instead of processing the cancellation, I was offered a coupon and told I must call back on the exact contract end date, or I would be charged a cancellation fee. When I called one day after contract ended, I discovered they had already charged me additional month of service the day right after my previous call. Customer service then blamed me for not calling on the exact end date and refused to issue a refund. A supervisor later offered a $20 discount if I agreed to extend the service beyond the contract term, stating that only then could the overcharge be refunded. I declined, as I only wanted the service for one year. The refund was then refused. This experience felt misleading and unfair. I would not recommend this company based on how they handle cancellations and billing.

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