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About
Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 33620 21st Ave SW in Federal Way, WA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
283 reviews
5 stars
208
4 stars
12
3 stars
5
2 stars
12
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting individuals like Brian and Shelby.
Security Issues
Several reviews expressed concerns about security, including reports of break-ins and inadequate surveillance, leading to a lack of trust in the facility.
Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a generally favorable impression.
Price Increases
Numerous customers reported significant and unexpected rent increases shortly after renting units, leading to dissatisfaction with pricing practices.
Pest Problems
There were complaints about pest issues, including mice, which resulted in damage to stored items and dissatisfaction with the facility's response.
- AWAnnaMarie w2 days ago5.0Knowledge and caring. Professional And affordable units
- BWbrett williamsDec 29, 20255.0The staff and facilities are fantastic. They have dollies available at the door and if you’re on the second floor there’s an elevator for you to use. I would highly recommend using them if you need a storage space.
- PJPat JoeDec 22, 20255.0Katey was very helpful
- BCBlanche CastroDec 6, 20255.0I received good customer service when I walked in and inquired. I was shown the unit I was interested in, was given all the information I need. Also, offered a good deal on the six month period I rented the unit for.
- RRRichard RegaladoNov 14, 20251.0Not a secure storage facility. My unit got broken into and $1800 worth of bikes got stolen. When I asked the front desk if they had a recording, they said “No”. Apparently there are very very few cameras, only ones at entrances which also apparently didn’t capture video of people leaving the building with my stuff. Don’t trust this place with your stuff unless you don’t care about it and want to pay rent on a unit that may or may not get broken into with no consequence.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Federal Way area, including the surrounding areas of Kitts Corner, Northeast Tacoma, Lakeland South, Fife Heights, Dash Point, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of 21st Ave SW and SW 336th St/SW Campus Dr.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 33620 21st Ave SW, Federal Way, WA 98023, USA.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of units including drive-up access units, climate-controlled options, vehicle storage, and standard non-climate controlled units.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies such as boxes, available online and at local facilities.
Can I access my storage unit at Extra Space Storage outside of office hours?
Yes, gate access is available from 6:00 AM to 10:00 PM daily, allowing you to access your unit within these hours.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa.
Is there a manager on site at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager to assist with your storage needs.
What nearby places can I visit before or after my visit to Extra Space Storage?
Near Extra Space Storage, you can visit Tully's Coffee, Asensio Coffee, or enjoy a meal at Hak San Teriyaki and Pho My Chau 2 Restaurant.
Are there other storage facilities close to Extra Space Storage?
Yes, Life Storage is another nearby storage facility you can consider for your storage needs.
How can nearby services enhance my visit to Extra Space Storage?
Nearby services like The UPS Store 0174 provide convenient printing and packing supplies, while places such as BECU ATM offer easy access to banking, making your storage visit more efficient.