Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Everett, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback indicates a significant inconsistency in customer service, with many customers reporting poor experiences and difficulty finding knowledgeable staff.
Staff Knowledge
Several reviews highlight a lack of product knowledge among employees, leading to frustration for customers seeking assistance.
Store Cleanliness
Customers generally appreciate the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
Product Availability
While some customers find the store well-stocked, others express frustration over the unavailability of specific items and inconsistent inventory.
Positive Employee Interactions
Despite negative experiences, some customers report positive interactions with specific employees who provided helpful and friendly service.
DF
Donna Filbert
1 day ago
5.0
Great support when asked for help with 193 lb box. We got two able men. Check out went smoothly with cashiers assistant. We received help loading heavy box into truck. Very smooth operation
JT
Just the honest truth.
2 days ago
3.0
I'm sick and tired of walking into Lowe's at Home Depot and the aisles are filled full of crap similar to Walmart. Open the aisles back up so people could walk with their product and people and wheelchairs can go easily.
GW
Gazelle Williams
Nov 9, 2025
1.0
On line stated they had wall clocks. Employees said they did not have any. I did not believe them, they didn't seem to have time for me.
DV
Donette Villalba
Nov 9, 2025
5.0
Went to take a return for an online purchase. Was quick and easy. I just went to the counter and got the return back to my Affirm
account. I grabbed a bag of popcorn on my way out the door.
JH
Jo Hall
Nov 7, 2025
1.0
We purchased tile and scheduled backsplash installation through Lowes. Initial installation delayed due to poor communication between Lowe’s and installation contractor, over proper size of tile trim (apparently wrong size trim was ordered so the store was holding order until they heard from the installation company, but the installation company claimed to know nothing about it). Once we acted as a go between for communication the correct trim was ordered.
Installation day arrives. The installer shows up without material. We specifically asked that the installer pick up material and was told this was customary. The installer said that they do often pick up materials but only if Lowe’s notes it on the work order.
Once the materials got picked up and the backsplash was installed the tiles were not wiped clean from grout. After WE got the tiles wiped off it was clear 6 tiles were cracked. Today the installer was scheduled to replace the broken tiles between 8-11. No one shows up so we call Lowe’s installation coordinator who contacts the installer. Apparently it was not put onto the installer’s schedule as they were waiting for pictures. The problem is that no one ever asked us for pictures, again lack of communication.
There just seems to be no communication between Lowes and their contracted installers which leaves customers with long delays and spending hours trying to find out what is going on to act as a go between Lowes and their contracted installers.
Overall quality of the work is poor as the customer should not be the ones cleaning the grout off the tile and the tiles should not be left cracked. The installer did come later to fix those 6 tiles but within hours of those 6 tiles being replace we noticed a crack in another tile. At this point I we will probably just give up and live with a brand new backsplash that is already cracked. That is sad
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Everett, WA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Everett, WA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa for payments.
Are installation services available at Lowe's in Everett?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, countertops, doors, windows, and more.
Where is Lowe's Home Improvement located in Everett, WA?
Lowe's Home Improvement is located at 2505 Pacific Avenue, Everett, WA 98201.
Are there any propane suppliers near Lowe's Home Improvement in Everett?
Yes, Blue Rhino Propane Exchange is nearby and can be a convenient place for customers to exchange propane tanks before or after visiting Lowe's.
Is there a locksmith service near Lowe's Home Improvement in Everett?
Yes, Minute Key offers key and locksmith services near Lowe's, useful if you need quick key duplication or locksmith assistance during your visit.
What other services or amenities can I find nearby while visiting Lowe's in Everett?
Nearby, you can find self-storage at Everett Downtown Storage, truck rentals at U-Haul Neighborhood Dealer, and retail options like Love's Bird and Garden, making it easy to accomplish multiple errands.