AAA Wildcat Storage

Reviews

• LM

  lyla messinger

  Nov 15, 2025
  1.0
  ZERO start if I could give it to them. SO RUDE RUDE RUDEEEEEE!!!!!! VERY RUDE SERVICE. I was met by a blond the other day that has no sense of customer service. VERY RUDE AND GLARED AT ME THE WHOLE TIME. 2 seconds later she got on her phone and a tall man that smelled like weed came in and started yelling at me and my man. Keep in mind my man and I didnt do anything to piss them off. We walked in there and was greeted by a hostile young girl that thinks she runs the place. LOOKS LIKE THEY HAVE CAMERAS I AM SURE THIS WILL SHOW HER BEHAVIORS. I would never go back here ever again. this place is a joke. I mean maybe she does but if she does this place will suffer. Customer service goes far and THIS PLACE HAS NONE!!!!! DO NOT COME HERE FOR ANYTHING!!!!
• DC

  D. B. Cortez (Coretz)

  Oct 10, 2025
  5.0
  Friendly employees who seem to be on top of things
• CC

  Christopher Clark

  Nov 9, 2019
  5.0
  Very friendly staff, made our U-haul rental a breeze.
• KS

  Kelly Stayart

  Aug 2, 2018
  1.0
  Would rate no stars if I were able. DO NOT GO HERE. Would not reccomend this place to anyone, ever. Worst customer service ever. We walked in and we instantly felt like a burden. The people at the desk an old man and very rude woman did not even seem to want to help us. We had a corporate gift card of sorts and they wouldnt even help us use it, we had to drive to Yakmia where we were moving to use it and get our supplies then drive back to Ellensburg to do our move. She laughed at us while we were leaving. Then they didnt have the truck that we reserved, then she didnt want to do the walk with us even if that is her job? She was so lazy! They wont answer their phone or get back to you no matter how many times you call. They knew we were coming to drop off and pick up our car yet they still left early. So we had to do the ending walk through ourselves because no one would answer the phone. We called 10 times. Led us into forgetting something on the truck, came back to look for it and it was stolen. Not a safe area for your items not even locked!!! So unprofessional!!! 100 percent a bad experience. Do not go here.