Extra Space Storage

4.6
210 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 26901 185th Ave SE in Covington, WA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, covered loading bay, multiple entrance/exit gates, parking spaces, elevator access, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
26901 185th Ave SE, Covington, WA
98042, United States

Hours

Reviews

4.6
210 reviews
5 stars
182
4 stars
8
3 stars
4
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Price Increases

Multiple customers expressed frustration over frequent and significant rent increases, often occurring shortly after move-in.

Customer Service

Many reviews highlighted the exceptional customer service provided by staff, particularly praising individuals like David, Mikky, and Timothy for their helpfulness and professionalism.

Facility Condition

The storage facility is generally described as clean, secure, and well-maintained, with customers feeling their belongings are safe.

Access Issues

Several customers reported ongoing access problems with the gate and entry system, leading to frustration and inconvenience.

Management Concerns

Some reviews indicated dissatisfaction with management practices, particularly regarding communication and handling of customer complaints.
  • MC
    Michael Connor
    2 days ago
    5.0
    Abby and David were awesome. Perfect customer service
  • KD
    Kristopher Dissette
    2 days ago
    5.0
    Went around to a few different self storage locations, and was drawn in by the management at this location. Very personable, kind, and attentive!
  • LD
    Logan D
    2 days ago
    5.0
    Great in person experience. Way better than expected and what you read online. Luckily went when David was there and so glad for that. He went above and beyond and made it very easy.
  • SC
    Sandra Corpus
    Dec 27, 2025
    1.0
    They will raise your rent if they are at full capacity acting like a low availability means a lost of money for them, they will raise your money immediately upon move in do not rent with this facility I have stayed many years with extra space however this specific site is ran by a greedy manager rather than being happy being at full capacity they’d rather raise your rent. I will no longer give them my service. Also be aware of bugs and trash in the building. This facility is poorly managed. My rent was increase after two months and they did so in December per their online information this can only occur durning “in demand seasons such as summer” fraudulent statement! They will raise them during the holidays literally when no one is moving! HOW OFTEN DOES EXTRA SPACE STORAGE RAISE RATES? Prices often increase during in-demand seasons. For examples, rates often increase during the summer, which is considered peak moving season. Be aware that factors like administrative charges and insurance costs can also affect monthly rates. To management responding to my post I already called so please stop with your fake “concerns” greedy business!
  • AA
    Aleksandra
    Dec 19, 2025
    1.0
    Ongoing access issues at this location for over a week. The gate and access code system repeatedly fails, making it impossible to reliably enter the property at any time of day. There were no notifications, no emails, no texts, and no emergency access code provided, despite this being a known ongoing issue affecting multiple customers. I am paying monthly but cannot consistently access my own unit. Driving from another city only to arrive and be locked out without warning is unacceptable. Local management has clearly failed to resolve or properly communicate this issue. This location should not be advertising reliable access when it cannot provide it.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.