Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bellingham, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed feedback on customer service; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Product Availability
Customers appreciated the wide selection of products, but there were complaints about inaccurate inventory listings and issues with product returns.
Installation Issues
Numerous reviews highlighted significant problems with installation services, including delays and poor communication.
Store Cleanliness
The store was generally noted as clean and organized, contributing positively to the shopping experience.
Return Policy
The return policy received criticism for being too rigid, with customers expressing frustration over strict timelines and lack of flexibility.
RB
Rebecca Boersema
Nov 16, 2025
4.0
Was able to find the parts I needed for my project.
BM
Brock McDaniel
Nov 16, 2025
5.0
Purchased a new entry door — long story short it had some, what I would call quality control issues in the finish, that I didn’t see until I got home and ready to unbox it/old frame out. Out of excitement I proceeded to install it hoping warranty could just replace the door itself. Carol in the door/window department made the swap for a new replacement absolutely flawless versus offering me essentially scratch and dent discount that the returns counter offered. So pleased with the outcome of a potential stressful scenario.
KM
Kelly M
Nov 16, 2025
5.0
Fabulous customer service as usual today. The Assistant Manager goes above and beyond. I am Team Lowes!
JJ
Jackson
Oct 28, 2025
1.0
Schedules you 9 days in a row no overtime by having Friday to Friday time cards. Would highly not recommend this place as an employer.
CH
Connor Harron
Oct 26, 2025
1.0
I can’t believe how bad the customer service is… Nathan, one of the store managers, flat out refused to sell me the last remaining available item, a rug, because it was “their display.” Even though they had no other stock available, they were unwilling to sell the product, which we were all looking at while talking. Isn’t that their entire business? “Come back another time”, he said. As if I’ll be coming back anytime soon…
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What store hours does Lowe's Home Improvement in Bellingham, WA operate?
Lowe's in Bellingham is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with some holiday hour variations.
What types of products can I find at Lowe's Home Improvement?
You can find appliances, tools, paint, flooring, patio furniture, plumbing supplies, outdoor and gardening equipment, kitchen and bathroom products, and more at Lowe's.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my online order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates are also provided as your order status changes.
What payment options are accepted at Lowe's in Bellingham?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any language services available at Lowe's for non-English speakers?
Yes, Lowe's provides services in English and Spanish, with additional in-store translation services available for other languages.
Where can I find coupons or discounts for Lowe's?
You can find coupons and savings by visiting the Lowe's savings page online or using their mobile app available on iOS and Android.
What nearby dining options are available near Lowe's Home Improvement in Bellingham?
Nearby dining options include Panda Express for quick Asian meals, A&W Restaurants and KFC for fast-food favorites, and Applebee's Grill + Bar for American cuisine.
Are there any nearby financial or banking services close to Lowe's in Bellingham?
Yes, Banner Bank and Whatcom Educational Credit Union (WECU) are nearby, which can assist with your banking and financial needs.
What other stores or services can I find near Lowe's Home Improvement?
Close to Lowe's, there are services like FedEx for printing and shipping, Sears Home Services for home improvement needs, and pharmacies like Walgreens.