Lowe's Home Improvement

3.9
2215 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bellingham, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1050 East Sunset Drive, Bellingham, WA
98226, United States

Hours

Reviews

3.9
1,997 reviews
5 stars
906
4 stars
510
3 stars
254
2 stars
105
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.

Product Availability

Customers appreciated the wide selection of products, but there were complaints about inaccurate inventory listings and issues with product returns.

Installation Issues

Numerous reviews highlighted significant problems with installation services, including delays and poor communication.

Store Cleanliness

The store was generally noted as clean and organized, contributing positively to the shopping experience.

Return Policy

The return policy received criticism for being too rigid, with customers expressing frustration over strict timelines and lack of flexibility.
  • RB
    Rebecca Boersema
    Nov 16, 2025
    4.0
    Was able to find the parts I needed for my project.
  • BM
    Brock McDaniel
    Nov 16, 2025
    5.0
    Purchased a new entry door — long story short it had some, what I would call quality control issues in the finish, that I didn’t see until I got home and ready to unbox it/old frame out. Out of excitement I proceeded to install it hoping warranty could just replace the door itself. Carol in the door/window department made the swap for a new replacement absolutely flawless versus offering me essentially scratch and dent discount that the returns counter offered. So pleased with the outcome of a potential stressful scenario.
  • KM
    Kelly M
    Nov 16, 2025
    5.0
    Fabulous customer service as usual today. The Assistant Manager goes above and beyond. I am Team Lowes!
  • JJ
    Jackson
    Oct 28, 2025
    1.0
    Schedules you 9 days in a row no overtime by having Friday to Friday time cards. Would highly not recommend this place as an employer.
  • CH
    Connor Harron
    Oct 26, 2025
    1.0
    I can’t believe how bad the customer service is… Nathan, one of the store managers, flat out refused to sell me the last remaining available item, a rug, because it was “their display.” Even though they had no other stock available, they were unwilling to sell the product, which we were all looking at while talking. Isn’t that their entire business? “Come back another time”, he said. As if I’ll be coming back anytime soon…

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.