We're offering safe Alterations services for your convenience. During your in-store Alterations appointment, you can expect a safe environment where a mask is provided to you. Alterations employees will also be staying safe in both a mask and gloves. We'll take precautions such as increased sanitization in fitting rooms. If you had alterations being completed before our store closures and your completed garments are ready for pickup, we'll reach out to coordinate complimentary shipping of items directly to you. If safe Contactless Curbside Pickup is available at your store, you can choose to pick up completed garments via this method or have them shipped to you.
Extremely Disappointed – Alterations Ruined My New Pants
I brought in a brand new pair of chino pants for a simple hemming job. When I picked them up, they were still the same length as when I dropped them off — no alteration had been done.
I returned to the store, got refitted, and left the pants again for a second attempt. This time, when I picked them up, they had been hemmed far too short — and to make matters worse, the legs were uneven. I was shocked.
At that point, I didn’t have the energy to go through the process a third time. I just left the store, deeply disappointed. The pants are now ruined and I’ll need to buy a new pair.
What should have been a routine alteration turned into a total disaster.
I wish I had read the reviews before trusting Nordstrom Alterations. Nordstrom used to be known for high quality and attention to detail, but that was not my experience.
T
Özge Terzioğlu
Jul 9, 2024
1.0
Do. Not. Waste. Your. Time.
I went in to get alterations done on a dress that is too long in the waist and was exposing my bra.
I show up at 6:30 (I made an online appointment for that time.) at the front desk, Grace tells me that Oksana (the person my appointment is with) was helping customers but she could help me in the meantime. I say ok. I put the dress on and tell her what I needed done and she said it’s not possible. I say fine. She gets Oksana for a second opinion (10 minutes later she’s free however my appointment was at 6:30 so it doesn’t make sense how she wasn’t available for an appointment that was made in advance).
She also tells me it would be too much work to fix and I should “find a special bra.” This is hilarious because, I already tried! And I couldn’t find the right bra for my large chest! That’s why I resorted to altering the dress, how is that not understood? Seems like they only want to deal with quick hemming and anything else an actual qualified tailor can do requires too much expertise.
Thanks for absolutely nothing and being late to my appointment as well.
Edit: I don't think you actually take in any feedback given you continue to receive negative reviews. Y'all do not deserve the title of being tailors, given you refuse to do real alteration work.
KL
Kaitlyn Lee
Oct 12, 2021
5.0
Great service and food!
CC
Cherise Cervantes
Jul 2, 2019
1.0
The lady basically refused to help me because it wasn’t a Nordstrom dress. She was not friendly and had an attitude. Very disappointing for Nordstrom. She does not represent the company well.
NM
Natalie MacKnight
Nov 20, 2018
2.0
Literally the most unhelpful human on the phone I’ve ever spoken to… It’s like she had no knowledge of how the alterations portion of Nordstrom works. I’m not even gonna bother coming in to get my alteration “quoted”…
Frequently Asked Questions About Alterations at Nordstrom
What types of alterations services does Alterations at Nordstrom offer?
Alterations at Nordstrom offers hemming, tailoring suits, adjusting special occasion dresses, and all other clothing repairs with precision and care.
Where is Alterations at Nordstrom located?
It is located at 100 Bellevue Square, Suite A, Bellevue, WA 98004, USA.
What are the operating hours of Alterations at Nordstrom?
Open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is it necessary to make an appointment for alterations services at Nordstrom?
No, appointments are not required but online appointments are offered for convenience.
What safety measures are in place during alterations appointments at Nordstrom Bellevue Square?
Masks are provided to customers; employees wear masks and gloves. Increased sanitization is conducted especially in fitting rooms. Contactless curbside pickup and complimentary shipping for completed garments are also available.
What payment methods are accepted at Alterations at Nordstrom?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I pick up my altered garments without entering the store?
Yes, contactless curbside pickup is available, and you also have the option for complimentary shipping of completed garments.
Which nearby dining options can I explore before or after visiting Alterations at Nordstrom?
You can visit The Grill, Nordstrom Ebar Artisan Coffee, Ebar, Habitant tapas and cocktail bar, or Taco Del Mar for various dining experiences close by.
Are there beauty and spa services available near Alterations at Nordstrom?
Yes, nearby options include Drybar- Nordstrom Bellevue, Beauty Haven, SkinSpirit Bellevue, In Spa Bellevue Square, Amazing Lash Studio, and InSpa for beauty and spa treatments.
What shopping boutiques and fashion stores are close to Alterations at Nordstrom?
Nearby boutiques and fashion stores include Moncler, Givenchy, Bottega Veneta, Charlotte Tilbury, The Concept Gallery, Tommy Bahama, Longchamp, MAC Cosmetics, True Religion, and CHANEL.