Staff Care
Many reviews highlight the staff's kindness, compassion, and dedication to providing excellent care to residents.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive environment for residents.
Therapy Services
The rehabilitation and therapy services, particularly aquatic therapy, receive high praise for their effectiveness and the professionalism of the staff.
Food Quality
Several customers expressed dissatisfaction with the quality of food, indicating it could be improved.
Communication Issues
Some reviews mention concerns about communication and responsiveness from staff, particularly regarding medical attention.