Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Auburn, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
2,644 reviews
5 stars
1,179
4 stars
643
3 stars
309
2 stars
140
1 star
373
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees were praised for their helpfulness, many customers reported difficulty in finding assistance and poor treatment from staff.
Product Availability
Customers frequently noted that the store was often out of stock on various items, leading to frustration.
Store Experience
The shopping experience varied widely, with some customers appreciating the store's organization and selection, while others criticized long wait times and poor checkout processes.
Employee Knowledge
Some employees were recognized for their knowledge and helpfulness, but there were numerous reports of staff being unhelpful or dismissive.
Delivery Issues
Several customers expressed dissatisfaction with delivery and installation services, citing delays and poor communication.
- MHManny HNov 7, 20255.0Great customer service and very knowledgeable staff!! Return policy is quick and easy. Best store for home improvement items!!!
- KBkyle bNov 4, 20255.0Upon entering the store today, as I’m pretty unfamiliar with the layout I immediately headed towards the register, where an amazing young cashier Clai told me where I could find everything I needed. Beyond that Clai’s wonderful customer service made me feel confident this would be my best lowe’s experience to date. Thank you clai & Thank you Auburn lowe’s for an amazing experience
- FMFranky MagañaOct 30, 20251.0Es la tienda que mas producto les falta y el personal es muy flojo ... La mayoría de veces no encuentro lo que busco
- CSChristopher S.Oct 14, 20254.0I was helped by 2 employees today to get exactly what I needed for a project. Helpful and knowledgeable staff will always be something I look for in a home improvement store.
- AGAkhmad GafurovOct 1, 20255.0Tiffany at the checkout was very helpful and an amazing personality she has towards the customers. It’s experiences like this that make me want to come to this local hardware store.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Auburn, WA?
You can find appliances, bathroom supplies, building materials, electrical and plumbing items, paint, flooring, tools, outdoor equipment, lawn and garden supplies, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Auburn, WA?
Lowe's in Auburn, WA is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with some holiday exceptions.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers various installation services including appliances, cabinets, flooring, doors, lighting, HVAC, and more.
Can I pick up my online order in-store at Lowe's in Auburn?
Yes, Lowe's offers in-store pickup. You'll receive an email with pickup instructions when your order is ready.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any loyalty or coupon apps to save money at Lowe's?
Yes, you can use the Lowe's app available on Apple App Store and Google Play Store for savings and deals.
What nearby places can help me access Lowe's Home Improvement in Auburn?
The King County Metro-Auburn Park And Ride bus station and Auburn Park & Ride are nearby transit options that can help you reach Lowe's conveniently.
Are there dining options near Lowe's Home Improvement in Auburn, WA?
Yes, nearby dining options include Olydoghouse (a hot dog restaurant), Arby's, Taco Time NW, Applebee's Grill + Bar, and Wendy's for casual meals before or after your visit.
What nearby services are available around Lowe's Home Improvement in Auburn?
Nearby service providers include minuteKEY locksmiths for keys, Dog Hair Everywhere Pet Grooming, and HBL Services SARL for shipping and photography.
Does Lowe's Home Improvement support community and charitable programs?
Yes, Lowe's is associated with programs such as Lowe's Toolbox for Education, SkillsUSA, Lowe's Heroes, Boys & Girls Clubs of America, Habitat for Humanity, and Keep America Beautiful.