As the trusted home improvement store near you, Lowe’s in Auburn, WA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report difficulty in finding assistance and negative interactions with staff.
Product Availability
Customers frequently mention issues with product availability and stock levels, leading to frustration when items are not found.
Community Support
The store received positive remarks for its community support during flooding, showcasing a commitment to helping local residents.
Checkout Experience
Several reviews highlight dissatisfaction with the checkout process, citing long wait times and issues with self-checkout machines.
Store Management
There are complaints about poor management and operational efficiency, with customers expressing disappointment in the overall store experience.
JR
John Romero
1 day ago
5.0
Very helpful and nice customer service.
DR
Debbi Reinke
Jan 4, 2026
5.0
Ray in the tile department is extremely knowledgeable and helpful. I highly recommend.
CC
Chris Crockford
Dec 31, 2025
4.0
Great selection, employees were helpful when I requested assistance.
EN
Emerald Night
Dec 18, 2025
5.0
This location stepped up during out flooding and offered free totes and water to people impacted by the flooding. They're setting an excellent example for what it means to support a community. I'm very appreciative of it.
IA
Isela Alvarado
Dec 18, 2025
5.0
Vince was very helpful today, helped us get the material we needed to patch a hole in our roof from the windstorm. Also thank you Lowe’s for the emergency flood buckets!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Auburn, WA?
You can find appliances, bathroom supplies, building materials, electrical and plumbing items, paint, flooring, tools, outdoor equipment, lawn and garden supplies, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Auburn, WA?
Lowe's in Auburn, WA is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with some holiday exceptions.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers various installation services including appliances, cabinets, flooring, doors, lighting, HVAC, and more.
Can I pick up my online order in-store at Lowe's in Auburn?
Yes, Lowe's offers in-store pickup. You'll receive an email with pickup instructions when your order is ready.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any loyalty or coupon apps to save money at Lowe's?
Yes, you can use the Lowe's app available on Apple App Store and Google Play Store for savings and deals.
What nearby places can help me access Lowe's Home Improvement in Auburn?
The King County Metro-Auburn Park And Ride bus station and Auburn Park & Ride are nearby transit options that can help you reach Lowe's conveniently.
Are there dining options near Lowe's Home Improvement in Auburn, WA?
Yes, nearby dining options include Olydoghouse (a hot dog restaurant), Arby's, Taco Time NW, Applebee's Grill + Bar, and Wendy's for casual meals before or after your visit.
What nearby services are available around Lowe's Home Improvement in Auburn?
Nearby service providers include minuteKEY locksmiths for keys, Dog Hair Everywhere Pet Grooming, and HBL Services SARL for shipping and photography.
Does Lowe's Home Improvement support community and charitable programs?
Yes, Lowe's is associated with programs such as Lowe's Toolbox for Education, SkillsUSA, Lowe's Heroes, Boys & Girls Clubs of America, Habitat for Humanity, and Keep America Beautiful.