Extra Space Storage

4.7
359 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1802 A St SE in Auburn, WA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, non climate controlled units available, parking spaces, elevator access, RV parking, security access to your floor only, golf carts available, vehicles are allowed in drive-up units, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1802 A St SE, Auburn, WA
98002, United States

Hours

Reviews

4.7
359 reviews
5 stars
314
4 stars
17
3 stars
2
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Christian and Katherine.

Cleanliness and Security

The facility is frequently described as clean and secure, with customers feeling confident about the safety of their belongings.

Pricing Issues

Several reviews highlighted concerns about unexpected price increases and dissatisfaction with the company's pricing practices, including claims of bait and switch tactics.

Ease of Process

Customers appreciated the smooth and easy process for renting units, including online sign-up and quick service.

Mixed Experiences

While many had positive experiences, some customers reported unprofessional conduct from certain staff members and issues with service quality.
  • HW
    Hunter White
    Nov 12, 2025
    5.0
    Everything is well maintained and kept nice. Everything is very well secured.
  • ND
    Nataliia Dziuba
    Nov 10, 2025
    5.0
    Everything is great! The staff is very friendly and helped with everything. They left a good impression.
  • KC
    Kea Wallace Castillo
    Nov 7, 2025
    1.0
    Worse service here ever! First when I open my account to move in they told me I get a FREE month and I never did! Second i was telling them I was HAVING issues paying through their app for 2 months straight! And I was told I be credited but never gotten it! Even their customer service sucks too the managers are rude when iv was bringing up the problem to them too!
  • JL
    Jordan Lewis
    Nov 4, 2025
    5.0
    Easy experience getting set up with my unit with krissa! Very clean and organized and secure.
  • JD
    Jon Dixi
    Oct 28, 2025
    5.0
    Chrissie who help me is super awesome I have to give her a10 for great customer service.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.