Lowe's Home Improvement

3.8
2304 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Arlington, WA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3300 169th Place NE, Arlington, WA
98223, United States

Hours

Reviews

3.8
2,144 reviews
5 stars
974
4 stars
495
3 stars
268
2 stars
129
1 star
278

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are criticized for being rude or unprofessional.

Product Availability

Customers frequently noted that the store has a wide selection of products, but there are complaints about items being out of stock or mis-labeled.

Delivery Issues

Numerous complaints about delivery delays and issues with appliances, leading to frustration among customers.

Store Cleanliness

The store is generally reported as clean and organized, making it easier for customers to find what they need.

Employee Knowledge

While some employees are noted for their helpfulness and knowledge, others are criticized for lacking product knowledge and not being able to assist customers effectively.
  • DW
    David Wellons
    Jan 4, 2026
    5.0
    I usually shop at their main competitor due to proximity and habit, just moving from an area of Atlanta metro where there wasn't a convenient Lowes. Recently needed to replace my 10-year smoke detectors where i had moved, and Lowes carried the brand and model i needed. I was VERY and pleasantly surprised that when I asked where they were, the floor assistant took me to the aisle, helped me find the model-specific units i needed and walked with me to the nearby self check out and took care of helping me buy. It was a much different, and pleasant, feeling than my usual go to competitors (they also are friendly and answer most technical questions, but in a more utilitarian manner). Now that I've moved to a new home, both Lowes and the other brand are within a block of each other, and I may start going to Lowes more.
  • ME
    Mr. E.
    Dec 23, 2025
    1.0
    Terrible I'll never go in the store again they don't answer their phone you can't get a person they hang up on you as soon as you sit on hold for 5 minutes terrible customer service home Depot is a lot better
  • DR
    Devin Robinson
    Dec 22, 2025
    4.0
    Employees just stand around don’t go to this location
  • DW
    Dean West
    Dec 11, 2025
    1.0
    Their new AI system sucks. I was on hold for 15 minutes then as someone came on the line they hung up. All that waiting for nothing. Go to Home Depot they are much better.
  • RM
    Rikki Minder
    Dec 6, 2025
    4.0
    Very friendly and helpful people there. Dog friendly! Really like this Lowe's. They have almost everything you would need here. Big selection and good sales.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.