Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Arlington, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
2,135 reviews
5 stars
971
4 stars
491
3 stars
268
2 stars
129
1 star
276
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unprofessional.
Store Cleanliness
Many customers noted that the store is clean and organized, making it easy to find items.
Product Availability
Several reviews mention issues with stock levels and product availability, with some customers unable to find common items.
Staff Knowledge
While some staff members are recognized for their knowledge and helpfulness, others are described as lacking knowledge about store layout and products.
Delivery and Installation Issues
Customers expressed frustration with delivery delays and issues related to installation services, indicating a need for improvement in these areas.
- TPTyler PNov 9, 20251.0Don’t bother trying buy Kobalt tools for the warranty. They’ll fight you tooth and nail every time to deny you. The nerds working here aren’t privy to their own policies.
- JGJaym GatesNov 5, 20251.0Update: They replied below with a "please call us, we're open 7 days a week", so I took time out of my Saturday morning to call...and got an "our office is currently closed." So it's good to see they're still committed to accuracy and helpfulness. Still have a $1000 paperweight. Our fridge went out on Wednesday, I bought a new on on Thursday, it was delivered late on Friday. We plugged it in, it appeared to be working and was cooling. When we went back to check it again the next day, the freezer had never come up to temp and everything was thawing. I thought maybe the outlet was having issues, so we changed where it was plugged in and went to dinner for my birthday. When we got home, it still wasn't cooling. Unfortunately, by that point, it was past Lowe's absolutely terrible 48 hour *from purchase* return policy. It is now Wednesday, and I've been getting tossed back and forth between the manufacturer and Lowe's all week. All the manufacturer will do is send out a repair person...at some unspecified time in the future. No offer to replace the brand new appliance that isn't working. Lowe's won't do anything. I won't be using Lowe's again. I have a $1000 paperweight because the return window is so tight that it's not even possible to make sure you actually do need to replace it. And the kicker? I bought their extended warranty in case of issues later on, and I won't get that back, either.
- KKKat KachelNov 4, 20255.0Used to shop here many years ago when I had rentals. Been coming back recently and and will keep coming back. You had all I needed. Thank you Lowe's.
- CFCassie FordNov 3, 20255.0Had a great experience, employees were friendly and courteous
- ADAmmy DayOct 29, 20254.0Always helpful staff and somewhat knowledgeable. Place is clean and organized so its easy to find what you need. But it is very big so some stuff is really far apart.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Arlington, WA?
Lowe's offers appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, and more, suitable for DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Arlington, WA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account; email updates will be sent for any status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What types of installation services does Lowe's provide?
Lowe's offers installation for appliances, flooring, cabinets, doors, HVAC, roofing, blinds, and many other home improvement services.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase; online returns can be initiated via the Order History on Lowes.com.
What nearby restaurants can I visit after shopping at Lowe's in Arlington?
Nearby dining options include The Cellar, Medalion Restaurant, Papa Murphy's Take 'N' Bake Pizza, Taste of China, Tokyo House Restaurant, Galbi Burger, Baskin-Robbins, and KFC.
Are there any nearby service providers around Lowe's Arlington location?
Yes, nearby services include minuteKEY key and locksmith, Blue Rhino Propane Exchange, Family Resource Home Care, and Margo's Safety 1 Driving School.
What nearby accommodations are available close to Lowe's in Arlington, WA?
Visitors can find nearby accommodations such as Medallion Inn and Suites and Wyndham Garden Arlington/Marysville for lodging and event space.