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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in South Burlington, VT, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
189 Hannaford Drive, South Burlington, VT
05403, United States
Hours
Reviews
3.9
988 reviews
5 stars
462
4 stars
247
3 stars
92
2 stars
48
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness, while others were reported as rude or unresponsive.
Delivery Issues
Numerous complaints about delivery delays, missed appointments, and lack of accountability from management regarding delivery services.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to dissatisfaction.
Installation Problems
Many customers reported significant issues with installation services, including delays and poor communication.
Positive Staff Interactions
Several reviews highlighted positive interactions with specific staff members who provided excellent service.
- KWKathleen WilliamsDec 9, 20255.0The SB Lowes Manager, Dominic, went above and beyond to help with an issue with our new LG washer (which is a total lemon). LG has given us the run around for more than three months but Dominic has been kind enough to spend hours on the phone trying to get LG to make good on their product. It is amazing to me that a store manager has to spend hours of their time dealing with these awful appliance companies while trying to manage a store. Thank you Dominic. Fingers crossed that LG will take their terrible product back.
- CFChris FlahertyDec 5, 20251.0We ordered a new sliding patio door and a new front door from David at Lowe's in March. The doors were installed in June, after many calls because Lowe's needed to deliver the doors, but didn't. Once they finally delivered our doors, the installer put them in, but there was no screen door, which we paid for. I e-mailed David several times and didn't hear anything back. Finally I spoke to someone else at Lowe's, and they said it wasn't the first complaint they've had about him. I finally heard back from David after I complaiinted and was told the store probably lost it, and he would order another one. It took from June until August for David to actually look for our door, which was at the store the whole time. The screen was finally delivered in September, and here were are in December and they have yet to install it after getting a call every week to say our issue has been "escalated" to the next level. Not a good experience at all.
- VIvalerie ingrahamDec 4, 20251.0Didn't have what we wanted, we were told only online
- GAGamal AlsalahiNov 28, 20251.0Went there on 11/28/2025 around 11. Don’t you dare ask a question! I had a question for the lady that works in aisle 6 about curtains, and oh God, is she miserable? I tolerated her attitude. She measured the curtains, and told me to look for 35 In. I found it and wanted to show her to make sure, and she literally yelled No, followed by another No, and then reinforced by yet another NO. And that grumpy guy working at the paint section ( on 11/28/2025 around 11) had attitude issues. Lowe’s, you gotta make sure those people do want to be there because the way I see it, they hate being there and helping people.
- JBJames BrownNov 19, 20255.0Find everything I need every time and leave satisfied
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in South Burlington, VT?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in South Burlington?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's in South Burlington offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services available at the South Burlington Lowe's?
Yes, installation services available include appliances, blinds, cabinets, countertops, decks, furnace, lighting, flooring, windows, roofing, and more.
Can I return or exchange items at Lowe's?
Most items can be returned within 90 days. Returns can be started online if purchased from Lowes.com or processed in-store with proof of purchase.
Where is Lowe's Home Improvement located in South Burlington?
Lowe's is located at 189 Hannaford Drive, South Burlington, VT 05403, USA.
Are there any nearby propane exchange services near Lowe's?
Yes, Blue Rhino Propane Exchange is nearby for propane supply needs, convenient before or after your visit to Lowe's.
Can I find key and locksmith services near Lowe's Home Improvement?
Yes, Minute Key provides key and locksmith services close to the Lowe's store in South Burlington for customer convenience.
Which dining options are available near Lowe's in South Burlington?
Nearby dining includes SNOWFOX restaurant, Olive Garden Italian restaurant, Tastee Grill diner, Burger King fast food, and Dunkin' coffee shop.