Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a South Burlington, VT Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
189 Hannaford Drive, South Burlington, VT
05403, United States
Hours
Reviews
3.9
984 reviews
5 stars
462
4 stars
247
3 stars
91
2 stars
48
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Delivery Issues
Numerous complaints about delivery delays, missed appointments, and poor communication regarding delivery status.
Product Availability
Customers reported issues with stock levels, including items being out of stock or incorrect items being delivered.
Store Cleanliness
Generally positive feedback about the cleanliness and organization of the store.
Installation Services
Significant dissatisfaction with installation services, including missed appointments and lack of accountability from staff.
- JBJohnny Boy2 days ago1.0From the customer service to the delivery guy, they were all incredibly ignorant and rude. Disappointed from what was once my go to location. Won’t be buying from this spot again.
- JBJames Brown4 days ago5.0Find everything I need every time and leave satisfied
- TLThiago Lourenço6 days ago5.0Great service and prices.
- JHJen HenscheidNov 13, 20251.0Don’t waste your time here. Go to the Essex Jct one instead. This is the worst Lowe’s I’ve ever been to.
- DBDennis BoucherOct 16, 20251.0Waited in isle for help well over 10 minutes, Despite two overhead page requests for assistance, no employees anywhere in the isles willing to help, aside from paging others to help. All copper wiring locked up (I understand why, but can't sell anything if you lock it up and offer no way for customers to get what they want). I left empty handed. Went to Home Depot!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in South Burlington, VT?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in South Burlington?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's in South Burlington offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services available at the South Burlington Lowe's?
Yes, installation services available include appliances, blinds, cabinets, countertops, decks, furnace, lighting, flooring, windows, roofing, and more.
Can I return or exchange items at Lowe's?
Most items can be returned within 90 days. Returns can be started online if purchased from Lowes.com or processed in-store with proof of purchase.
Where is Lowe's Home Improvement located in South Burlington?
Lowe's is located at 189 Hannaford Drive, South Burlington, VT 05403, USA.
Are there any nearby propane exchange services near Lowe's?
Yes, Blue Rhino Propane Exchange is nearby for propane supply needs, convenient before or after your visit to Lowe's.
Can I find key and locksmith services near Lowe's Home Improvement?
Yes, Minute Key provides key and locksmith services close to the Lowe's store in South Burlington for customer convenience.
Which dining options are available near Lowe's in South Burlington?
Nearby dining includes SNOWFOX restaurant, Olive Garden Italian restaurant, Tastee Grill diner, Burger King fast food, and Dunkin' coffee shop.