Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Essex Junction, VT Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
1,158 reviews
5 stars
480
4 stars
289
3 stars
133
2 stars
76
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unhelpful staff, long wait times, and rude interactions.
Delivery Issues
Many customers reported significant problems with delivery, including missed deliveries, lack of communication, and unfulfilled orders.
Employee Behavior
Several reviews mentioned unprofessional behavior from employees, including indifference and lack of assistance.
Product Availability
Customers noted issues with product availability and misleading stock information, leading to frustration during shopping.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and positive interactions.
- JJJonathan1 day ago2.0Dose not always have what it shows online .
- ALAmanda LavalleeNov 8, 20252.0I love shopping at Lowes, but I would never ever again go through one of their installation services. I ordered a door in June, and the installation company they hire (called Integrity Irst Installations) scheduled an appointment in September. They never showed up, so I scheduled a second appointment woth them for the following week. They never showed up. I rescheduled a 3rd appointment for the end of October and they never showed up. In the meantime, I'm calling them and they're trying to tell me nice things like they'll "loop in management" etc. End of October no call no show, then they tell Lowes my project is complete (so now I dont think I can even return my door if they think it's installed). I call them and we reschedule a 4th appointment for Nov 6, no call no show. I call them that day and they reschedule for November 8. This is my 5th appointment with them and they still haven't shown up or called. I ordered this door in JUNE. Here it is November, and 5 appointment no shows later. I filed a complaint with BBB, but I wanted others to be aware of this SCAM they are running with their installations. Please dont do what I did. Do your research before hiring a contractor, instead of assuming a big corporation wouldn't scam you. I have become a cautionary tale.
- SSshannyn1969Nov 6, 20255.0Peter, the cashier was nice and helpful, Oliver & John in lumber were outstanding as well. Thank You !!
- CMCARLOS ENRIQUE REYNOSO MARTENov 6, 20255.0BUEN. SERVICIOS. PARA TODOS. SIS CLIENTES. QUE. EMOS. IDO A. COMPRAR. Y. ABUSCAR LO QUE NOS HACE FALTA EN CUESTION DE. ELECTRODOMESTICO. Y. PARA LA CONSTRUCTION Y ALGO MAS
- NMNellie MarvelNov 3, 20251.0Do not purchase appliances from Lowe’s. Their delivery contractor, CRST, is terrible. Seriously, look them up on here - one star ratings galore. I ended up cancelling my order and getting a refund after multiple rescheduled deliveries and an encounter with a very rude and unprofessional installation technician. It’s not worth the bother of putting up with CRST.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, garden tools, flooring, heating and cooling, home décor, kitchen items, lawn mowers, lighting, lumber, paint, patio furniture, plumbing, tools, and more. Services include installation for appliances, flooring, cabinets, HVAC, lighting, and many others.
What are the store hours for Lowe's in Essex Junction, VT?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday. Holiday hours vary, with some closures such as on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement in Essex Junction offer in-store pickup and delivery?
Yes, this Lowe's location offers both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What should I bring when picking up an order from Lowe's?
Bring your order confirmation email or order number along with a valid photo ID such as a state driver’s license, military ID, or state ID. Only the cardholder or an authorized user of the credit card may pick up the order.
Are there any nearby transit or service points that can help customers visiting Lowe's Essex Junction?
Near Lowe's in Essex Junction, you'll find Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and several banks such as People's United Bank and M&T Bank, which can be useful for financial transactions during your visit.
What nearby food options are available for customers visiting Lowe's Essex Junction?
Nearby food options include Blackburn Foods bakery, Hop Sing Chinese restaurant, and multiple Starbucks coffee shops, where customers can grab a snack or coffee before or after shopping at Lowe's.
Are there any nearby recreational or childcare facilities around Lowe's Essex Junction?
Yes, nearby you can find Reach For The Stars Childcare and Preschool and Frog&Toad Essex for childcare services, as well as MetroRock, a rock climbing gym, offering local recreational activities for families.
Does Lowe's Essex Junction provide support for customers who speak languages other than English?
Yes, Lowe's staff offer in-store translation services for languages other than English and Spanish to assist customers needing support in different languages.