Brand Certified
Lowe's Home Improvement
3.7(1379 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
10 Susie Wilson Road, Essex Junction, VT
05452, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(802) 662-9131
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/VT-Essex-Junction/2693
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Essex Junction, VT is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.7
1,379 reviews
5 stars
600
4 stars
315
3 stars
149
2 stars
91
1 star
224
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customer service experiences are highly inconsistent, with some employees praised for their helpfulness while others are reported as rude or unresponsive.
Delivery Issues
Numerous complaints about delivery delays, lost orders, and poor communication regarding delivery schedules.
Store Management
Frequent mentions of poor management and lack of organization, leading to customer dissatisfaction.
Product Availability
Customers noted discrepancies between online inventory and actual stock in-store, leading to frustration.
Positive Staff Interactions
Some employees received commendations for their friendliness and willingness to assist, creating positive shopping experiences.
- GDGinnette DombiFeb 21, 20265.0Excellent customer service made a stressful situation into a much calmer experience!!
- DBDan BeaudoinFeb 6, 20265.0Great
- MMmatthew meadJan 31, 20265.0Easy to find what I needed
- MWMegan WandeloskiJan 12, 20265.0My girl Ambyr locked in on our pvc questions, we genuinely would not have been able to figure it out without her. She was so helpful, 10/10 give that girl a raise.
- ZCZig CoonJan 12, 20262.0Employees here act like they are working on a construction site and completely forget that they’re working retail. People at the customer service desk are great and helpful, everyone else not so much. They actively try to ignore you or hide. They literally look away as you walk by them and if you find someone and finally get to ask where to find something, they make a big show of pulling out their phone and opening the Lowe’s app to hint that the customer can do this themselves. It’s retail guys, you’re selling products. You’re not on a job site so stop acting like you’re too busy moving things around with your fork lift and little flags.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, garden tools, flooring, heating and cooling, home décor, kitchen items, lawn mowers, lighting, lumber, paint, patio furniture, plumbing, tools, and more. Services include installation for appliances, flooring, cabinets, HVAC, lighting, and many others.
What are the store hours for Lowe's in Essex Junction, VT?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday. Holiday hours vary, with some closures such as on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement in Essex Junction offer in-store pickup and delivery?
Yes, this Lowe's location offers both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What should I bring when picking up an order from Lowe's?
Bring your order confirmation email or order number along with a valid photo ID such as a state driver’s license, military ID, or state ID. Only the cardholder or an authorized user of the credit card may pick up the order.
Are there any nearby transit or service points that can help customers visiting Lowe's Essex Junction?
Near Lowe's in Essex Junction, you'll find Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and several banks such as People's United Bank and M&T Bank, which can be useful for financial transactions during your visit.
What nearby food options are available for customers visiting Lowe's Essex Junction?
Nearby food options include Blackburn Foods bakery, Hop Sing Chinese restaurant, and multiple Starbucks coffee shops, where customers can grab a snack or coffee before or after shopping at Lowe's.
Are there any nearby recreational or childcare facilities around Lowe's Essex Junction?
Yes, nearby you can find Reach For The Stars Childcare and Preschool and Frog&Toad Essex for childcare services, as well as MetroRock, a rock climbing gym, offering local recreational activities for families.
Does Lowe's Essex Junction provide support for customers who speak languages other than English?
Yes, Lowe's staff offer in-store translation services for languages other than English and Spanish to assist customers needing support in different languages.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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