Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Wytheville, VA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,020 reviews
5 stars
588
4 stars
236
3 stars
102
2 stars
30
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, many reported difficulty in finding assistance when needed.
Product Availability
Customers noted a good selection of products, but there were complaints about items being out of stock or not available as expected.
Store Cleanliness
The store is generally reported as clean, with specific praise for the condition of restrooms and the garden center.
Staff Attitude
While some employees were described as friendly and knowledgeable, others were criticized for being unhelpful or rude.
Pricing
Customers expressed concerns about high prices on certain items, although some found good value in specific products.
- SSSammyOct 16, 20251.0You can not find anyone to wait on you.
- TLThomas ListerOct 8, 20252.0Im building a 1200 square ft room and most of the materials I bought was from Lowes in Wytheville Virginia. I started painting my ceiling and bought 5 gallons of Sherman Williams ceiling paint. One coat gureenteed. Well I needed a second coat and the paint didn't match. This is paint off the shelve nothing needed to be tinted. We'll the second 5 gallon bucket didn't match. Now this paint is $200 for a 5 gallon bucket. Store manager said there is nothing he can do, some paint just doesn't match. He also said I need to call Sherman Williams myself and try to get a replacement. Now I am not looking to scam Lowes and get free paint. I have a picture to prove the paint doesn't match. The paint should have been replaced and we both go on our way. I called Sherman Williams and they are giving a refund, but after all the money I have spent at Lowes on this project ($20,000+) and they couldn't take care of this ,I will not go back. Home Depot will be my new store. Just another thought, No one is ever available to help you when your in the store. You lost a loyal customer.
- BCBob CannizzaroSep 5, 20252.0Most of the time it's impossible to get someone to help you load heavy objects and when you do ask they are unwilling.
- ALAngela LawsonJul 28, 20251.0I just came home from Lowes in Wytheville after making a special trip (30 miles round trip) to buy pea gravel. I purchased 15 bags and waited for an hour with no one coming to load it for me. I tried to do it myself, but it was just too heavy for me. I asked for a refund at customer service and was told the loader was at lunch. Only one person can load in that store? And why didn’t the sales associate tell me that? I’m taking my business to Home Depot from now on. I wasted a trip and a couple of hours on the attempt, but won’t go back.
- OGOGGRUMPY gJul 16, 20255.0It's always the best customer service every time I'm there
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Wytheville, VA?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more at Lowe's in Wytheville.
Does the Wytheville Lowe's offer installation services?
Yes, Lowe's offers various installation services such as appliances, flooring, cabinets, doors, lighting, windows, and roofing installation.
What are the store hours for Lowe's Home Improvement in Wytheville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
How can I check the status of my Lowe's order in Wytheville?
You can check your order status online by entering your order number or logging into your MyLowe's account where you will also receive email updates on your order.
Does the Wytheville Lowe's provide delivery and in-store pickup options?
Yes, the Wytheville Lowe's offers both in-store pickup and delivery services for your convenience.
What are the accepted payment methods at Lowe's Home Improvement in Wytheville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there any nearby entertainment options close to Lowe's in Wytheville?
Yes, nearby entertainment options include Marquee Wytheville 8 and Marquee Cinema, both cinemas where you can catch the latest movies before or after your visit to Lowe's.
Where can I find nearby dining options near Lowe's Home Improvement in Wytheville?
Nearby dining options include Little Caesars Pizza, El Patio Mexican Grill, China Wok Buffet, and Sweet Chill Yogurt Parlor for a variety of food choices.
Are there any nearby financial services near the Lowe's store in Wytheville?
Yes, near Lowe's you can find LibertyX Bitcoin ATM, Mariner Finance, OneMain Financial, Western Union, and Jackson Hewitt Tax Service for various financial services.
How can I contact Lowe's Home Improvement in Wytheville if I need customer support?
You can contact Lowe's customer care by email at customercare@lowes.com or by phone at +1 276-223-9880 for assistance.