Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Woodstock, VA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
732 reviews
5 stars
434
4 stars
177
3 stars
59
2 stars
15
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are helpful and knowledgeable, while others are reported as rude or unresponsive.
Store Cleanliness
The store is frequently noted as clean and well-organized, contributing to a positive shopping experience.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock issues and misleading online pickup information.
Checkout Experience
Long wait times at checkout and limited cashier availability are common frustrations among customers.
Staff Assistance
While some customers report receiving excellent assistance, others struggle to find help, particularly in specific departments.
- DJDavid J4 days ago2.0Went to purchase some items at this Lowe’s for the most part employees are really helpful and nice. On 1.10.26 they had some hot wheels and Barbie cookies on sale they had six boxes left 3 of each so I asked the manager on duty yo purchase 1 box and I was told that they were for the employees. I thought that if customers didn’t buy sale items by the time the store closed then it was fair game. It was the afternoon when I inquired about the cookies. I was left shocked and in disbelief that she wouldn’t sell me the cookies. This is the Lowe’s reservoir rd Woodstock Va 22601. This employee should probably remove here emotions when dealing stock that doesn’t personally belong to them I hope this Manager can get the necessary training to best serve Lowe’s customers.
- DSDennis S5 days ago5.0The store manager, Mr. Juan Esteban, was knowledgeable, professional and patient. I had some problems regarding an online transaction. I went to Lowe's at Woodstock to seek help. Mr. Juan Esteban checked each step of the transaction process with me and resolved the problems. A big thank you for all your help!
- JBJeff Blondin6 days ago5.0This place was definitely needed for this growing community
- SWShawn WestDec 22, 20255.0Its a BIG hardware store. What is there to say? This one is "Blue" and the other one is "Orange" ?
- RMRobert MarceyDec 9, 20251.0Terrible customer service wanted ac cover was told they didn't have then a man found them on top shelf told me to ask a person to get it they saw how high up it was Said there's not one there, went again store was slow kept me waiting for a drill .. very rude worst store customer service I've seen in area
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Woodstock, VA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Woodstock?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's offer delivery or pickup options?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You will also receive email updates regarding your order status.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days with proof of purchase. Online purchases can be started for return online before shipping back, and in-store returns require the receipt at customer service.
Does Lowe's provide installation services for products purchased?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, windows, roofing, HVAC, and more.
What payment options are accepted at Lowe's in Woodstock?
Lowe's accepts major credit cards such as American Express, Discover, Mastercard, Visa, as well as cash and check payments.
Are there any nearby places where I can get locksmith services near Lowe's in Woodstock?
Yes, KeyMe Locksmiths is located nearby, providing key and locksmith services that can complement your home improvement needs.
What nearby locations offer outdoor recreation close to Lowe's in Woodstock?
Shenandoah County Parks & Recreation and the Woodstock Observation Tower in George Washington National Forest offer outdoor activities and are close to Lowe's, great for post-shopping recreation.
Where can I find nearby garden and nursery stores near Lowe's Home Improvement?
Fort Valley Nursery and Woodstock Gardens are nearby and provide plants and gardening supplies, excellent for complementing your purchases from Lowe's.