Brand Certified
Lowe's Home Improvement
3.8(2694 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
13720 Smoketown Road, Woodbridge, VA
22192, United States
Certified by Lowe's Home Improvement • May 03, 2026
(703) 586-4000
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/VA-Woodbridge/1602
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Woodbridge, VA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
3.8
2,694 reviews
5 stars
1,311
4 stars
558
3 stars
248
2 stars
127
1 star
450
- GAGulmira ABDINA1 day ago5.0Good
- DFDebbi FullerApr 26, 20265.0Lowes is 1 of my favorite stores.
- AKA. KamaraApr 22, 20261.0This store has THE WORST customer service I’ve ever seen in my life! Absolutely TERRIBLE!! They never answer the phone!!!! I placed an order for replacement window screens and it was said to be “delivered” but I never received it. I have been calling for DAYS, DAYS, just to speak to 1 person and get some assistance! I have NEVER IN MY LIFE SEEN SUCH a complete disregard for customer service. This is why Home Depot is my preferred store! Stay away from this place unless u want stress and to waste your money.
- CSCrystal SolomonApr 19, 20265.0Caroline in landscaping outside and Jay are amazing.
- EAesis abdelmalekApr 14, 20261.0Very bad customer service experience. I tried to return a drain cleaner product that cost over $20. I only used a small amount, and it was completely ineffective and did not work at all. When I went to the store, Aaron and Julissa treated us in a very unprofessional and disrespectful manner. Not only did they refuse the return, but their attitude was rude and dismissive. They kept saying, “Deal with the manufacturer, not us,” instead of trying to help or offer any solution. This is not how customers should be treated. Very disappointing experience, and I will not be coming back.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and materials does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, garden equipment, bathroom storage, and more.
What services does Lowe's Home Improvement provide?
Lowe's provides services such as appliance installation, flooring installation, cabinet and countertop installation, generator and HVAC installation, window and door installation, and more.
What are the store hours for Lowe's Home Improvement in Woodbridge, VA?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours varying.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will also notify you when status changes.
Does Lowe's Home Improvement offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via Order History; in-store returns require proof of purchase at customer service.
What nearby food options are available near Lowe's Home Improvement in Woodbridge, VA?
Nearby restaurants include Buffalo Philly's (American and chicken), China Express (Chinese fast food), La Luna (Mexican), KFC, Selena’s Grill (Mexican), Baskin Robbins (ice cream), Dunkin', and Arby’s, offering a variety of dining options before or after shopping.
Are there any nearby stores or services that complement a visit to Lowe's Home Improvement?
Nearby options include Blue Rhino Propane Exchange for propane needs, Smoketown Plaza shopping center, Floor Coverings International Woodbridge for flooring, and 2nd Ave for automotive parts and thrift store bargains.
What nearby amenities can customers access while visiting the Lowe's store at Woodbridge?
Customers can visit nearby places like Family Dollar for discount shopping, ALDI for groceries, Flagship Carwash for vehicle cleaning, and more, making the area convenient for multiple errands.
Brand Certified Facts from Lowe's Home Improvement
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