Extra Space Storage

4.9
884 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 14050 Telegraph Rd in Woodbridge, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, personal access hour, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
14050 Telegraph Rd, Woodbridge, VA
22192, United States

Hours

Reviews

4.9
884 reviews
5 stars
824
4 stars
28
3 stars
10
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Julie and Fabiola, received high praise for being friendly, helpful, and professional, making the rental process smooth and pleasant.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with significant price increases shortly after signing up, indicating a lack of transparency in pricing.

Efficiency

Customers noted that the rental process was quick and straightforward, with many appreciating the ease of access to their storage units.

Overall Satisfaction

Many reviews reflect a high level of overall satisfaction with the service provided, recommending the facility to others despite some concerns about pricing.
  • NL
    New Life
    6 days ago
    5.0
    Great service fast and sufficient great customer service work well with people.
  • FK
    farooq khan
    Nov 9, 2025
    5.0
    Staff was professional and accommodating, especially their manager.satisfied with service and interaction.
  • JM
    James San Mateo
    Nov 7, 2025
    1.0
    I had a 5x5 storage unit here for about 10 years. I used the storage to store year round clothing, home accessories, memorabilia, and linens. The unit is secure, accessible, and did what it was supposed to do...store stuff. The reason why I am giving a 1 star review is because in the past 3 weeks or so, I started to move my boxes from this storage unit to my home. I only have a 4 door sedan and I can only fit 4 boxes at a time, hence I was making multiple trips to this storage facility. Upon my first trip there, I got really bad sinus allergies. I had not prior allergy symptoms. Dust or seasonal weather is not a problem for me so I couldn't figure it out. After multiple trips back to this storage unit I continued to suffer allergies. I finally got down to the last few boxes and I saw what may be an extremely high probability cause of my allergies...It was mice feces around the perimeter of the storage unit. I kept no food in my unit so maybe the mice are in there to keep warm. My unit was on the 3rd floor and as you walk down the aisle of this facility you do notice multiple rodent traps (the black boxes). I am bringing these boxes into my home...including the mice dander. So even at home I am suffering allergies. What is really helping me out right now is the very expensive and powerful air cleaner that I had to purchase. It has been a week since I ended my contract at this storage unit and now my allergy symptoms have drastically improved...animal dander does not go away just like that. Luckily for you readers...I took a video of all the mice feces in my storage unit. Think logically...where there's mice feces...there's probably mice urine...AND...if they're in my storage unit...they're in your storage unit.
  • TT
    tony45292
    Oct 27, 2025
    5.0
    Julie was extremely helpful
  • TJ
    Tracy Jones
    Oct 4, 2025
    5.0
    We had a great experience with extra space storage. In April we experienced a basement flood and had to quickly moved items out. Julie helped us navigate the online site to easily set up a space to accommodate the area while the waterproofing and renovation was complete. The storage was clean and always neat. Maintained and cleared by pest control. The rate was manageable too. Very easy to access anytime and very secure.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.