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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Wise, VA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,313 reviews
5 stars
692
4 stars
322
3 stars
124
2 stars
51
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including difficulty finding help and unresponsive staff.
Product Delivery
Numerous complaints were made regarding delivery issues, including damaged items and delays.
Helpful Staff
Some customers praised specific employees for their helpfulness and knowledge, contrasting with general complaints about service.
Store Organization
Customers noted that the store was well-stocked and organized, but often struggled to find assistance when needed.
- TTTerry Trussell2 days ago5.0You gotta love Lowe's!
- TFT FJan 1, 20261.0WARRANTY IS WORTHLESS. One star because of the warranty company Assurant. Slow service. They use every trick to avoid helping and delay. Oh we don’t have service to your area so we will replace. Do you have your original receipt?, no? oh well it’s deleted from your Lowe’s account too. We can refund a lower amount with a Lowe’s gift card? Oh you didn’t receive it? We will send it again in one to two business days? Oh didn’t get it again? Oh we will send it in the mail in 15 business days. Never buying warranty again.
- WWWyatt WheelerDec 30, 20251.0You can never find anyone to help you. They will literally walk by. I used the app to try to locate what I needed but some items had apparently been moved. I walked around and could not find anyone to help. Will drive to Home Depot next time. It's a shame you can't get good service close to home.
- MDMandy DeelDec 10, 20251.0As bad as I hate to say I usually don't do stuff like this but my mom her washer had quit working correctly and she's got a five year protection plan. And I called Lowe's before taking it all the way out there and the person I talked to said they could have someone to come have it picked up or bring it on out. So got all the way out there and I was told to get ahold of service advantage so at this point I'm already irritated and trying to get a hold of service advantage and that was a nightmare and I talked to a person and they said they will have someone to come out and look at it but they didn't give me no date or anything so I'm very upset and this will probably be the last time my family and I will get anything from here
- PWPatrick WoodruffDec 10, 20255.0who ever was working nights at lumber yard wasn't helpful at all I came in when weather was bad asked for help with the air outside he didn't even look away from his phone he said "it's probably broke" and that's all
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kinds of products can I find at Lowe's Home Improvement in Wise, VA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage and more at Lowe's in Wise, VA.
What are the operating hours for Lowe's Home Improvement in Wise?
Lowe's in Wise is open Monday through Saturday from 6:00 AM to 9:00 PM, Sundays from 9:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates are also sent when the order status changes.
Can I return or exchange items at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started online, and in-store returns require proof of purchase at the customer service desk.
What payment methods does Lowe's in Wise accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
What installation services are available at Lowe's Home Improvement?
Lowe's offers a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, roofing, siding, windows and more.
Are there any nearby restaurants or food options near Lowe's in Wise, VA?
Yes, nearby you can find Subway, Taco Bell, Starbucks, Sweet Spot Bakery of Wise, Mr. Gatti's Pizza, Game Changers Pizza, Arby's, and Bojangles' Famous Chicken 'n Biscuits for a variety of dining options.
Where can I get propane near Lowe's Home Improvement in Wise?
Blue Rhino Propane Exchange is located nearby if you need propane for grills or other equipment.
What other shopping options are available near Lowe's in Wise?
Nearby shopping includes Tractor Supply Co. for hardware and outdoor gear, E-Z Rentals Home Furnishings for furniture and storage, and Food City for groceries and bakery goods.