Extra Space Storage

4.9
598 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 451 Merrimac Trl in Williamsburg, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, retail space available, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
451 Merrimac Trl, Williamsburg, VA
23185, United States

Hours

Reviews

4.9
598 reviews
5 stars
568
4 stars
13
3 stars
3
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many specific mentions of individuals like Teddi and Gavin.

Cleanliness

Customers frequently highlight the cleanliness and maintenance of the facility, noting that it is well-kept and organized.

Pricing Issues

Several reviews express dissatisfaction with frequent price increases and perceived lack of transparency regarding rental rates.

Ease of Process

Many customers appreciate the straightforward and efficient process for renting units, both online and in-person.
  • EH
    Established Hands
    Dec 27, 2025
    5.0
    I am very grateful for the exceptional customer service provided by Jeanna today. I’ve been a customer since moving here a few months back, and was in need of a larger unit. The transfer process was smooth and easy! Super thankful.
  • KS
    Kevin Sullivan
    Dec 22, 2025
    5.0
    Great experience. Simple process to rent. Jeanie in the office is top-notch. She helped me figure out what size unit to get and then showed me the available units.
  • MS
    Michael Stoehr
    Dec 17, 2025
    5.0
    Excellent facility and a wonderful, friendly staff!!
  • JM
    J Morton
    Dec 15, 2025
    5.0
    Professional & Courteous and to the point.
  • LL
    Lela
    Dec 15, 2025
    5.0
    Getting a unit was very easy. I went in person and the staff was very helpful

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.