Store your belongings at Extra Space Storage on 5393 Mooretown Rd in Williamsburg, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Dee consistently received high praise for her exceptional customer service, with many customers highlighting her friendliness, helpfulness, and ability to go above and beyond.
Facility Condition
The storage facility is noted for being clean, well-maintained, and secure, contributing to a positive overall experience for customers.
Ease of Process
Customers appreciated the straightforward and hassle-free process for renting and accessing storage units, often mentioning quick setup and efficient service.
Staff Friendliness
In addition to Dee, other staff members like DeShanna were recognized for their friendly and accommodating attitudes, enhancing the customer experience.
Issues with Units
Some customers reported issues with moisture and mold in storage units, leading to concerns about the safety of their belongings.
LW
Lacey West
4 days ago
5.0
Dee is so friendly and helpful, I didn't rent this location but she helped me find the site that had what size I needed.
MV
Marisol Valentin
6 days ago
5.0
I wasn't confident @ 1st when I made this appt due to personal/family issues. But the minute I walked in, I was greeted with a warm and friendly smile from Dee.
She was very knowledgeable and addressed all of my concerns. Immediately I felt at ease with renting a space here. She took the time to explain my options and made some recommendations that best suited my needs. I recommend this facility and hope everyone can meet Dee. Thanks Dee for everything. Looking forward to seeing you again. 😊
BL
BYOB LIFE
6 days ago
5.0
Excellent service never had any problems I’ll definitely be back when I move again.
HM
Heidi Miller
Nov 3, 2025
5.0
Dee is absolutely wonderful! Prompt service and clean facilities. Dee is always there ready to answer any questions. We move quite often and this is the best storage facility we have ever used!
SC
Sunni Crowley
Oct 25, 2025
5.0
Ok,,,let it be known by ALL that read this review
Dee is the GOLD STANDARD IN CUSTOMER SERVICE!!!
When you call, as you should if you need a great place to store
what you need to keep,,,, ask for Dee.
This will be a seamless process with her to guide you.
Thank you Dee.
You are the best!
🌞 Sunni
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Williamsburg, Ewell, Lightfoot, The Meadows, York Terrace, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Mooretown Rd and Airport Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Williamsburg?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
It is located at 5393 Mooretown Rd, Williamsburg, VA 23188, USA, at the corner of Mooretown Rd and Airport Rd.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities offer climate-controlled storage units for temperature sensitive items, along with standard units without climate control.
Can I access my storage unit anytime during the day?
Yes, gate hours are from 6:00 AM to 10:00 PM daily, so you can access your unit during these hours.
Are drive-up storage units available at Extra Space Storage?
Yes, drive-up units are available, allowing convenient vehicle access for loading and unloading items directly to your unit.
Does Extra Space Storage accept deliveries at the facility?
Yes, deliveries are accepted, and the facility offers electronic gate access and an on-site resident manager to assist you.
What payment options does Extra Space Storage accept?
Payments can be made via American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa.
Are packing and moving supplies available at Extra Space Storage?
Yes, you can purchase moving boxes and packing supplies online or at the local facility.
How can nearby storage facilities and businesses help me when visiting Extra Space Storage?
Nearby storage facilities like Prime Storage and Sentry Self Storage offer alternative options. Nearby businesses such as Riverside Brick & Supply can provide moving materials, and eateries like Captain George's Seafood Restaurant or Ben & Jerry's are great spots to visit before or after your storage appointment.
Which hotels are near Extra Space Storage if I need accommodation during my visit?
Nearby hotels include Family Inns of America, Rodeway Inn & Suites Williamsburg Central, Quality Inn & Suites Williamsburg Central, Suburban Studios Williamsburg Central, and Pineapple Inn and Housing Center, providing convenient lodging options.
Are there nearby transportation or service options for vehicle maintenance when using Extra Space Storage?
Nearby automotive services like American Pride Automotive and gas stations such as Exxon, CITGO, and Texaco are available for vehicle maintenance and fuel needs while using the storage facility.