Extra Space Storage

4.9
554 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5393 Mooretown Rd in Williamsburg, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5393 Mooretown Rd, Williamsburg, VA
23188, United States

Hours

Reviews

4.9
554 reviews
5 stars
531
4 stars
10
3 stars
9
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Dee consistently received high praise for her exceptional customer service, with many customers highlighting her friendliness, helpfulness, and ability to go above and beyond.

Facility Condition

The storage facility is noted for being clean, well-maintained, and secure, contributing to a positive overall experience for customers.

Ease of Process

Customers appreciated the straightforward and hassle-free process for renting and accessing storage units, often mentioning quick setup and efficient service.

Staff Friendliness

In addition to Dee, other staff members like DeShanna were recognized for their friendly and accommodating attitudes, enhancing the customer experience.

Issues with Units

Some customers reported issues with moisture and mold in storage units, leading to concerns about the safety of their belongings.
  • LW
    Lacey West
    4 days ago
    5.0
    Dee is so friendly and helpful, I didn't rent this location but she helped me find the site that had what size I needed.
  • MV
    Marisol Valentin
    6 days ago
    5.0
    I wasn't confident @ 1st when I made this appt due to personal/family issues. But the minute I walked in, I was greeted with a warm and friendly smile from Dee. She was very knowledgeable and addressed all of my concerns. Immediately I felt at ease with renting a space here. She took the time to explain my options and made some recommendations that best suited my needs. I recommend this facility and hope everyone can meet Dee. Thanks Dee for everything. Looking forward to seeing you again. 😊
  • BL
    BYOB LIFE
    6 days ago
    5.0
    Excellent service never had any problems I’ll definitely be back when I move again.
  • HM
    Heidi Miller
    Nov 3, 2025
    5.0
    Dee is absolutely wonderful! Prompt service and clean facilities. Dee is always there ready to answer any questions. We move quite often and this is the best storage facility we have ever used!
  • SC
    Sunni Crowley
    Oct 25, 2025
    5.0
    Ok,,,let it be known by ALL that read this review Dee is the GOLD STANDARD IN CUSTOMER SERVICE!!! When you call, as you should if you need a great place to store what you need to keep,,,, ask for Dee. This will be a seamless process with her to guide you. Thank you Dee. You are the best! 🌞 Sunni

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.