Business Details
About
Mattress Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Tempur-Pedic Flagship Store
188 Central Park Avenue, Virginia Beach, VA
23462, United States
Hours
Reviews
4.9
661 reviews
5 stars
640
4 stars
11
3 stars5
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful without being pushy.
Product Knowledge
The sales team demonstrated extensive knowledge about the products, providing thorough explanations and personalized recommendations.
Store Environment
The store was described as clean, modern, and welcoming, contributing to a positive shopping experience.
Sales Experience
Many customers appreciated the no-pressure sales approach, allowing them to explore options comfortably.
- SCSteve The Christian1 day ago5.0Best experience!! Connor was so helpful and informative. Really took his time to explain everything to me. You could tell he really wants you to have the best mattress for you.!
- JSJewels SamsonJan 4, 20265.0We had a wonderful experience at this mattress flagship store in Virginia Beach Town Center! Carolyn (Sales Manager) was incredibly helpful and knowledgeable—she took the time to really understand our needs and helped us find the perfect mattress for us. The entire process felt easy and stress-free because of her patience and expertise. Davis, the store manager, made us feel right at home. He was kind, friendly, and truly welcoming, which made the experience even better. Both Carolyn and Davis made sure we knew we could contact them anytime if we needed anything, which really shows how much they care about their customers. Highly recommend this store if you’re looking for great service and a team that genuinely wants to help you find exactly what you need!
- EDemely duqueDec 27, 20255.0The Manager Davis is so knowledgeable and very helpful, we ask so many questions about their product and he explained thoroughly. Davis (manager) helped Us decide what pillow is great for us and we couldn’t be happier. The whole crew of the store are amazing and we love their professionalism.We will definitely come back to the store and recommend to our friends and family. Thank you so much Davis!
- MMMario MVDec 21, 20255.0I had an excellent experience at Tempur-Pedic. The store is clean, modern, and welcoming, and the staff is exceptionally knowledgeable and patient. They took the time to understand my needs, explained the differences between the mattresses clearly, and never made me feel rushed or pressured.
- AHAndrew HammondsDec 20, 20255.0Davis gave my wife and I the experience of a lifetime. I have lower back pain due to injury and the mattress he showed me with the adjustable features for your spine made me feel immediate relief. We are buying a new home next year and I will be making my purchase here with Davis!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress from this store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames, unless they are an unusual size or not intended for the U.S. market. Ensure your mattress sits on a flat, solid surface with proper support.
How does delivery work for mattresses purchased at the Tempur-Pedic Flagship Store?
Most mattresses come with free White Glove delivery, where the mattress arrives in plastic covering and is set up for you. The TEMPUR-Cloud mattress ships compressed via UPS without White Glove delivery.
What payment options are accepted at the Tempur-Pedic Flagship Store in Virginia Beach?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa.
What are the store hours of the Tempur-Pedic Flagship Store in Virginia Beach?
The store is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Tempur-Pedic Flagship Store offer in-store pickup and delivery services?
Yes, the store offers both in-store pickup and delivery services to customers.
Are custom-sized mattresses available for RVs or boats at this Tempur-Pedic location?
Yes, the store can offer custom mattresses for non-traditional locations like RVs and boats through an authorized partner. Call 888-811-5053 to discuss your custom dimensions.
What nearby shopping options can I visit around the Tempur-Pedic Flagship Store?
Nearby shopping includes Johnston & Murphy shoe store, J.Jill women's clothing store, Monkee's of Virginia Beach clothing store, and the LEGO® Store Virginia Beach.
Are there beauty and wellness services near the Tempur-Pedic Flagship Store?
Yes, Michael Michele Nail Spa and Bluemercury beauty salons are close by, great for a relaxing visit before or after shopping.
What nearby dining options are available near the Tempur-Pedic store?
You can visit Cold Pressed Juicery and Town Center Cold Pressed for refreshing beverages or Cantina Laredo for Tex-Mex cuisine nearby.
Is parking available near the Tempur-Pedic Flagship Store in Virginia Beach?
Yes, the Cosmopolitan Parking Garage is nearby, providing convenient parking options for customers visiting the store.