Brand Certified
Lowe's Home Improvement
4.1(2192 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2403 Virginia Beach Boulevard, Virginia Beach, VA
23454, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(757) 448-6220
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/VA-Virginia-Beach/1546
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Virginia Beach, VA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
2403 Virginia Beach Boulevard, Virginia Beach, VA
23454, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,192 reviews
5 stars
1,189
4 stars
506
3 stars
184
2 stars
96
1 star
217
- JSJoebert Schmoll1 day ago5.0Lowes leveled up their customer service.
- MMMaria Chatham (Scrapper mom)Feb 12, 20265.0Jennifer works in the appliance area.She is very great and knowledgeable.She was awesome.She helped me find a right stove.I was looking for and answered all my questions.It was very friendly.I would highly recommend you go to her if you need help with anything, she is great in appliances
- FPfrankie pinardFeb 8, 20261.0Todd (lumber/saw) is literally the worst person I've ever met. Acted like we were insane for asking for sheathing/subfloor and that he had no clue what that could possibly be, and then tried to argue the size of the wood we bought when we asked him to simply cut three feet off of an eight foot piece for our shed ramp. Had to insist 5-6 times that we did in fact know what we were asking, and finally my sister snapped at him and the wood got cut. Next time I will go buy a saw at Home Depot and cut it myself to avoid the misogyny and ignorance running rampant here. Just cut the wood, Todd.
- JGJessica GoodeJan 16, 20261.0I purchased an exterior door, accent window above the door and storm door from Lowe's. Lowe's sent Poor Boys Contractor out for the job. First issue, the exterior door leaked inside my home. They came out said there was no corking. Second issue, the storm door screen was defected. They replaced the storm door. Now the storm door leaked. They came out again, said installer didn't cork around the door. Third issue, which prompted me to leave this review, the exterior door sticks and I have to really push on it to open. Poor Boys came out yet again, made adjustments but ultimately said the reason for the sticking is the type of door I selected and the way the sun beams makes the door swell. Ok....so I guess I just have to live with it. But wait, there's more. My neighbor also had an exterior door installed (NOT BY LOWE'S) and I noticed that the hinges were carved out on her door. Mine were not. By the time I realized this my warranty had expired. I still reached out to Lowe's about the hinge issue after some back and forth they agreed to have the installer come back. The installer stood me up again. Oh, I forgot to mention through out this whole process Poor Boys stood me up 3 times. Three times I took off from work. So this last time they were supposed to come out, they gave me 2 time frames. So, naturally I waited well passed the later time. Mind you I took off from work and waited all day because the first time frame was 9:30-12:30 and the second time frame was 11:00-2:00. I called Poor Boys but couldn't get anyone to answer. So I called Lowes. They reached out to Poor Boys too but couldn't get anyone on the phone. I left my home at 2:30, 30 minutes after they were supposed to show up. Lowes called two days later for follow up and advised that Poor Boys showed up a few minutes after 2:00, which is not true. I checked my camera and they came at 3:00. Lowe's also advised me that Poor Boys said that cutting the hinges on the door is not part of the installation!!!! OMG!!!!! Are you kidding me. That's probably why my door sticks. Why did they agree to come out if carving out the hinges is not part of the installation??? They knew what the issue was when they agreed to come. I WOULD NEVER GET ANY MORE WORK DONE THROUGH LOWE'S, IF THEY ARE SENDING POOR BOYS. ALSO, POOR BOYS CHANGED THEIR NAME TO HOME INSTALLATION EXPERTS. Update: Lowes responded to my review with a generic response they send to all of their reviews. I went to the web site they provided hoping that I will be able to contact someone who actually care that Lowes is sending inadequate contractors. Instead the link sent me to Lowes homepage. Absolutely ridiculous! Oh well, like I said in my review. I'll never go to Lowe's for another installation project. I've attached pictures this time to show the hinge was not carved out as it should be. Which in my opinion, contributes to my door sticking.
- NCNicole CavallaroDec 24, 20251.0If I could give Lowe's 0 stars I would. They ruined my family's Christmas dinner. I ordered a new fridge and washer on December 3rd. I was told that week my delivery wouldn't be delivered until December 24th between 8am to 8:00pm. I received a phone call at 8:33am yesterday confirming my delivery. I tried to call back that number to confirm the delivery was placed on hold for an hour. I did receive confirmation from the website, online chat and text message. Wake up this morning to track my message to only be told it now won't be delivered until JANUARY 8th!! So now I can't make a Christmas dinner for my family. I definitely do not recommend using Lowe's to anyone looking to buy new appliances.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Virginia Beach?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's offer for installation and home improvement?
Lowe's provides various installation services such as appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, showers, siding, sinks, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers & dryers, water filters, windows, roofing, fencing, and flooring installation.
What are the store hours for Lowe's Home Improvement in Virginia Beach?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM. Holiday hours vary and some days are closed, such as November 27 and December 25.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if there are changes to your order.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Is Lowe's Home Improvement wheelchair accessible and do they offer recycling for batteries and light bulbs?
Yes, the store has wheelchair accessible parking and offers recycling services for electronics, light bulbs, and batteries.
What nearby places can I visit around Lowe's Home Improvement in Virginia Beach?
Nearby you can find minuteKEY for locksmith services, Blue Rhino Propane Exchange for propane needs, Leslie's Pool Supplies for pool products, and local convenience stores like Wawa and 7-Eleven for snacks or fuel.
Are there any nearby automotive services close to Lowe's Home Improvement?
Yes, H & M Automotive Service & Repairs and Southern Kia Virginia Beach offer automotive services nearby, useful if you need vehicle maintenance before or after shopping at Lowe's.
Can I find dining and coffee options near Lowe's Home Improvement in Virginia Beach?
Yes, Dunkin Donuts and Wawa are nearby places where you can get coffee and light snacks, convenient for a break during your shopping trip or before heading to Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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